Comgateway is an international package forwarding company that empowers global consumers to shop from online retailers in the United States, United Kingdom, and Japan, even if those retailers don't ship internationally. Customers receive a local shipping address in these countries, send their purchases there, and Comgateway then forwards the packages to their international destination. Services include package consolidation to save on shipping costs, repackaging, and a 'BuyForMe' assisted purchasing service for shoppers facing payment or ordering restrictions.
Serves as the central logistics and operations hub for receiving, processing, consolidating, and dispatching packages from U.S. retailers to international customers. It also likely supports customer service and regional operational management.
Modern warehouse facility equipped with advanced sorting systems, secure storage areas, and dedicated customs processing zones. Its proximity to Portland International Airport (PDX) and major courier hubs (FedEx, DHL, UPS) is a key logistical advantage.
The work culture at Comgateway's operational hub is fast-paced and focused on efficiency, accuracy, and customer satisfaction in global logistics. There's an emphasis on teamwork, problem-solving, and adapting to the dynamic nature of international e-commerce and shipping regulations.
The Portland facility is critical for Comgateway's U.S. operations, acting as the primary gateway for American goods to reach a global customer base. Its strategic location and infrastructure support the company's promise of reliable and timely package forwarding.
Comgateway provides a global service by offering customers physical warehouse addresses in key international shopping markets: the USA (Oregon), the UK (near London), and Japan (Tokyo). From these hubs, they support functions such as package receiving from online retailers, optional inspection, secure storage, package consolidation to reduce shipping weight and costs, repackaging for better protection or dimensional weight optimization, and international shipping to virtually any country worldwide using various courier partners. They also offer 'BuyForMe' assisted purchase services.
14720 NE Airport Way
Portland
Oregon
USA
Address: Unit 7, Skyport Drive, West Drayton, UB7 0LB, United Kingdom
Provides access to the UK e-commerce market for international shoppers, managing logistics for goods originating from the UK and ensuring efficient forwarding to customers worldwide.
Address: 2-13-1 Tatsumi, Koto-ku, Tokyo 135-0053, Japan
Facilitates access to Japan's unique and popular e-commerce market, handling the specific logistical requirements for forwarding Japanese goods to an international clientele.
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As of April 2025, comGateway' leadership includes:
comGateway has been backed by several prominent investors over the years, including:
Specific executive movements for Comgateway as a distinct entity are not frequently publicized, as it operates as a subsidiary of Singapore Post (SingPost). Leadership changes are typically managed within the broader SingPost Group structure. No major Comgateway-specific executive hires or exits have been prominently announced in the public domain over the last 12 months.
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Comgateway likely uses standard corporate email formats for its employees. While not publicly confirmed, these usually involve a combination of the employee's first and last name followed by the @comgateway.com domain.
Common formats could be [first_initial][last]@comgateway.com or [first].[last]@comgateway.com. For example, jdoe@comgateway.com.
Format
support@comgateway.com
Example
70%
Success rate
SingPost Investor Relations Update (Illustrative) • February 28, 2024
In a recent strategic update, Singapore Post (SingPost) emphasized its ongoing commitment to expanding its international e-commerce logistics network. Comgateway, as a key subsidiary, continues to play a vital role in this strategy by facilitating cross-border shopping and shipping for global consumers. Investments are focused on enhancing technology and network capabilities to improve service delivery from its US, UK, and Japan hubs....more
Comgateway Blog (Illustrative) • November 10, 2023
Comgateway announced enhanced shipping options and extended customer service hours to support the peak holiday shopping season. The company highlighted its package consolidation service as a key way for customers to save on international shipping costs when buying multiple items from US, UK, or Japan retailers....more
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