HQ Function

The Hayward headquarters serves as the central command for all corporate operations, including client services, strategic planning, compliance oversight, technology infrastructure, and administrative functions.

Notable Features:

The facility is a modern office space designed to support call center operations, equipped with advanced communication technology, secure data management systems meeting industry standards (e.g., SOC 2 compliance), and dedicated training areas for staff.

Work Culture:

CBA fosters a professional work environment centered on compliance, ethical conduct, and achieving results. There is a strong emphasis on continuous employee training regarding debt collection laws, negotiation skills, and customer service best practices.

HQ Significance:

This headquarters is crucial for CBA's operational management and service delivery across the United States. It acts as the nerve center for its nationwide network and client relationship management.

Values Reflected in HQ: The headquarters' design and operations likely reflect CBA's core values of professionalism, security (both data and physical), operational efficiency, and a commitment to compliant and ethical practices in the debt collection industry.

Location:

Collection Bureau of America primarily focuses its operations within the United States, providing nationwide debt collection and accounts receivable management services. While their physical headquarters is in California, their service reach extends across all states. The company does not have a significant publicly disclosed international physical presence, concentrating its expertise on the U.S. domestic market and its regulatory landscape.

Street Address:

25954 Eden Landing Rd, Suite 100

City:

Hayward

State/Province:

CA

Country:

USA