CoinEx is a global and professional cryptocurrency exchange service provider, founded in December 2017. It is part of the ViaBTC Group, which operates one of the largest Bitcoin mining pools. CoinEx offers a wide range of services including spot trading, margin trading, futures contracts, automated market making (AMM), and other financial derivatives. The platform is designed to be user-friendly, secure, and efficient, catering to both novice and experienced traders worldwide. CoinEx supports multiple languages and provides 24/7 customer support, aiming to make crypto trading easier and more accessible.
Serves as a key operational hub for global strategy, product development, marketing, and customer support coordination for the cryptocurrency exchange.
Likely modern office facilities typical of a tech company, fostering collaboration and innovation. Specific architectural details are not publicly highlighted.
Characterized by a fast-paced, innovative environment typical of the cryptocurrency and fintech industries. Emphasis on technological advancement, security, and user-centric product development. Likely a diverse and globally-minded team.
Hong Kong's position as a major financial center provides access to talent, technology, and a strategic location for Asian and global markets. The choice also reflects the dynamic and sometimes complex regulatory landscape for crypto exchanges.
CoinEx supports users in over 200 countries and regions, offering its platform in 16 languages. Functions supported globally include cryptocurrency trading (spot, margin, futures), financial services (staking, AMM), multi-lingual customer support, and localized marketing and community engagement efforts. Their global presence is facilitated by a robust online platform and distributed teams.
[Information not publicly specified, operates with a significant presence in Hong Kong]
Hong Kong
Hong Kong Special Administrative Region
China
Address: N/A (Operates with globally distributed teams and regional support hubs rather than numerous public physical offices)
To provide localized support, engage with regional communities, and adapt services to meet the specific needs and regulatory environments of different markets worldwide.
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As of April 2025, CoinEx Global' leadership includes:
CoinEx Global has been backed by several prominent investors over the years, including:
No major C-level executive hires or departures at CoinEx have been prominently announced in public news sources over the last 12 months. The leadership team, spearheaded by Founder & CEO Haipo Yang, appears stable.
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CoinEx primarily uses specific email addresses for support (support@coinex.com) and business inquiries (business@coinex.com). For direct employee communication, common corporate email formats are typically used, though CoinEx's specific internal format isn't publicly detailed. A plausible professional format is often [first].[last]@coinex.com or [first_initial][last]@coinex.com.
A common professional email format is [first].[last]@coinex.com
Format
example email format jane.doe@coinex.com
Example
75%
Success rate
CoinEx Blog • June 5, 2024
CoinEx Charity announced the launch of its 'Grant for Fulfilling Dreams' global campaign, aiming to provide comprehensive support for underprivileged students worldwide, focusing on educational resources and opportunities....more
CoinEx Blog • May 30, 2024
CoinEx listed GAMER (GameGPT) on May 30, 2024, offering deposit, withdrawal, and Automated Market Making (AMM) services for the GAMER/USDT trading pair....more
NewsBTC • January 17, 2024
CoinEx listed KAS (Kaspa) on its platform, aiming to support the growth of the Kaspa ecosystem by providing a trading venue for its native token....more
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