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Cognigy's Overview

Total employees253
HeadquartersDüsseldorf
Founded2016

Cognigy is a global leader in Conversational AI, powering enterprise contact centers with intelligent voice and chat bots. Its low-code platform, Cognigy.AI, enables businesses to design, build, and deploy AI Agents that automate customer and employee interactions, enhance service quality, and improve operational efficiency. Cognigy's AI Agents support complex dialogues, understand user intent accurately, and integrate seamlessly with existing enterprise systems, delivering personalized experiences across multiple channels and languages.

Where is Cognigy's Headquarters?

HQ Function

Serves as the central hub for global operations, product development and engineering, research, marketing, and strategic decision-making.

Notable Features:

Located in Düsseldorf's MedienHafen, a redeveloped harbor area known for its contemporary architecture and dynamic business environment. The office likely features modern, open-plan workspaces, advanced collaboration zones, and amenities typical of a leading technology company.

Work Culture:

Cognigy fosters a collaborative, innovative, and agile work environment. It emphasizes teamwork, continuous learning, diversity, and a passion for cutting-edge AI technology. Employees often describe it as dynamic and fast-paced with significant opportunities for professional growth and impact.

HQ Significance:

The Düsseldorf HQ is significant as the birthplace of Cognigy and remains the core of its technological innovation and international expansion strategy. It anchors its strong presence in the European market and drives its global vision.

Values Reflected in HQ: The choice of a vibrant, forward-looking district like MedienHafen, coupled with a focus on a collaborative and innovative internal environment, reflects Cognigy's core values of driving innovation, embracing future technologies, customer-centricity, and fostering a dynamic workplace culture.

Location:

Cognigy supports its global customer base through a network of strategically located offices and remote teams across North America, Europe, and Asia-Pacific. Key functions supported globally include sales and business development, customer success and technical support, professional services, marketing, and partner management. While core product development and engineering are primarily centralized in Germany, the company leverages global insights and talent to enhance its platform and services.

Street Address:

Speditionstraße 1

City:

Düsseldorf

State/Province:

North Rhine-Westphalia

Country:

Germany

Cognigy's Global Presence

Boston, MA/USA

Address: One International Place, Suite 1400, Boston, MA 02110, USA

To spearhead expansion and provide localized support within the North American market, a key growth area for Conversational AI and enterprise automation.

London, /United Kingdom

Address: Fora - Warnford Court, 29 Throgmorton Street, London, EC2N 2AT, United Kingdom

To strengthen Cognigy's presence in the UKI region and cater to the specific needs of enterprises in this major European financial and commercial market.

Sydney, NSW/Australia

Address: Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia

To expand Cognigy's footprint in the APAC market, offering localized expertise and support to a diverse range of industries adapting to digital transformation.

San Francisco, CA/USA

Address: 100 Pine St Ste 1250, San Francisco, CA 94111, USA

To leverage the tech innovation hub of Silicon Valley for strategic partnerships, talent acquisition, and to tap into the dynamic West Coast enterprise market.

Buying Intent Signals for Cognigy

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Cognigy

As of April 2025, Cognigy' leadership includes:

Philipp Heltewig - CEO & Co-Founder
Sascha Poggemann - COO & Co-Founder
Dennis Walsh - Chief Revenue Officer (CRO)
Hardy Myers - Chief Strategy Officer & SVP Business Development
Thomas Wieberneit - Chief Marketing Officer (CMO)
Derek Top - Chief Product Officer (CPO)

Investors of Cognigy

Cognigy has been backed by several prominent investors over the years, including:

Insight Partners
DTCP (Deutsche Telekom Capital Partners)
DN Capital
Bayern Kapital
High-Tech Gründerfonds (HTGF)
Global Brain Corporation
Nordic Makers

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Cognigy has strategically expanded its leadership team over the past year, notably appointing a new Chief Marketing Officer, Chief Product Officer, and an SVP for Global Alliances and Channels to bolster its market position and product innovation. No major executive departures have been publicly announced during this period.

New Appointments:

Thomas Wieberneit, Thomas Wieberneit appointed as Cognigy's new Chief Marketing Officer.
Derek Top, Derek Top joined Cognigy as Chief Product Officer.
Gary Prioste, Gary Prioste appointed as SVP, Global Alliances and Channels.

Technology (Tech Stack) used by Cognigy

Discover the tools Cognigy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Cognigy Email Formats and Examples

Cognigy primarily utilizes a standardized email format for its employees, which typically combines the employee's first and last name, separated by a dot. This consistency aids in professional communication and makes it easier to reach out to Cognigy personnel.

[first].[last]@cognigy.com

Format

jane.doe@cognigy.com

Example

90%

Success rate

News and media

Business WireMarch 21, 2024

Cognigy Wins 2024 Artificial Intelligence Excellence Award

Cognigy announced it has received the 2024 Artificial Intelligence Excellence Award from the Business Intelligence Group, recognizing its innovative AI solutions and contributions to advancing customer service automation technology....more

PR NewswireJanuary 23, 2024

Cognigy Named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q1 2024

Cognigy was named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q1 2024 report. The company received the highest scores possible in the vision, innovation, and partner ecosystem criteria, highlighting its strength in the market....more

Business WireNovember 14, 2023

Cognigy Launches Next-Gen Conversational AI Platform with Groundbreaking Generative AI Capabilities

Cognigy unveiled a significant update to its Cognigy.AI platform, integrating advanced Generative AI features, enhancing its Natural Language Understanding (NLU) capabilities, and introducing new analytics tools to improve AI agent performance and user experience....more

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