Club Factory is a cross-border e-commerce marketplace that initially gained prominence by connecting buyers directly with manufacturers, primarily from China, to offer a diverse range of affordable products. Its offerings typically include apparel, accessories, electronics, beauty products, and home goods. The platform targeted budget-conscious consumers and saw significant growth in markets like India and Southeast Asia by emphasizing low price-points and a vast product selection. However, Club Factory has also faced regulatory challenges and operational adjustments in some key international markets.
The headquarters serves as the central command for global operations, including technology development for the platform, supply chain management, strategic partnerships, marketing direction, and corporate governance.
Likely situated within a modern technology park or office building in the Binjiang District, known for hosting numerous tech companies. Facilities would be designed to support a dynamic and tech-focused workforce.
A fast-paced, innovative, and data-driven environment, characteristic of rapidly scaling internet and e-commerce businesses. There's likely an emphasis on market agility, technological improvement, and achieving growth objectives.
The Hangzhou headquarters is strategically important due to its proximity to China's vast manufacturing base, allowing for direct sourcing. It also benefits from Hangzhou's rich ecosystem of e-commerce talent and technological infrastructure.
Club Factory historically operated as a global cross-border e-commerce platform, shipping products from manufacturers (mainly in China) to customers in numerous countries. Key regions included Southeast Asia, the Middle East, and formerly India. Its global functions encompassed international logistics and supply chain management, multi-currency payment processing, localized marketing and user acquisition campaigns, and providing customer support across different languages and time zones.
Room 501, Building 1, No. 30 Puhui Road, Puyan Street, Binjiang District
Hangzhou
Zhejiang
China
Address: Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122002, India (Historical)
The primary purpose was to drive growth, manage local operations, and tailor Club Factory's platform and services to the specific needs and preferences of Indian consumers and sellers. Its operations in India were significantly impacted by regulatory changes.
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As of April 2025, Club Factory' leadership includes:
Club Factory has been backed by several prominent investors over the years, including:
Publicly available information regarding specific executive new hires or departures at Club Factory within the last 12 months is limited. The company's core leadership, notably its co-founders, appears to have remained consistent based on available public records.
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While Club Factory's specific internal email format is not publicly disclosed, companies in the technology and e-commerce sector often use standardized formats. Common patterns include [first_initial][last]@[companydomain.com] or [first].[last]@[companydomain.com].
[first_initial][last]@clubfactory.com or [first].[last]@clubfactory.com
Format
jdoe@clubfactory.com or jane.doe@clubfactory.com
Example
60%
Success rate
The Economic Times • June 29, 2020
The Indian government announced a ban on 59 mobile applications with Chinese links, including the popular e-commerce platform Club Factory. The ban was imposed citing concerns that these apps were engaging in activities prejudicial to the sovereignty and integrity of India, defence of India, security of state, and public order....more
TechCrunch • February 28, 2019
Club Factory, an e-commerce platform focusing on fashion and electronics, announced it had raised a $100 million Series C funding round. The Hangzhou-based company, which at the time primarily served markets in India and Southeast Asia, stated the capital would be used to expand its product range, onboard more local sellers, and enhance its logistics and warehousing capabilities....more
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