Cloudways is a user-focused managed cloud hosting platform that simplifies workflows for individuals, small to medium-sized businesses (SMBs), and digital agencies. It enables them to easily build, deploy, scale, and manage web applications on top-tier cloud infrastructure providers like DigitalOcean, AWS, and Google Cloud. Cloudways stands out by offering a balance of performance, simplicity, choice, and 24/7/365 expert support, abstracting away the complexities typically associated with cloud hosting. Following its acquisition by DigitalOcean, Cloudways continues its mission to empower businesses to concentrate on their growth by providing a reliable and hassle-free hosting experience.
Serves as the company's registered office, handling legal, administrative, and financial operations primarily for its European activities. It supports Cloudways' global remote workforce and customer base as part of the DigitalOcean family.
Located within the Junction Business Centre, a modern commercial complex in St. Julian's. The facilities are contemporary and professional, designed for business operations. However, Cloudways' primary operational 'feature' is its global remote-first workforce, with physical offices supporting this distributed model.
Cloudways champions a remote-first work culture that emphasizes autonomy, flexibility, global collaboration, and customer-centricity. The physical office in Malta supports core administrative functions within this flexible framework, aligning with modern, agile operational practices.
The Malta HQ establishes a strategic legal and corporate presence in the European Union, facilitating international operations, talent acquisition, and compliance. It complements the global reach of its parent company, DigitalOcean.
As an integral part of DigitalOcean, Cloudways leverages a significant global presence. It serves tens of thousands of customers across more than 60 countries. Users benefit from the ability to deploy applications on DigitalOcean's, AWS's, and Google Cloud's extensive network of data centers across North America, Europe, Asia, and Australia. Cloudways' services are supported by a globally distributed remote team, ensuring continuous 24/7 customer assistance and operational coverage worldwide.
Junction Business Centre, 1st Floor Sqaq Lourdes
St. Julian's
N/A
Malta
Address: Cloudways SLU, C/ CONDE DE ARANDA 20, 4 IZQ, MADRID, 28001 Spain
Strengthens Cloudways' (and by extension, DigitalOcean's) footprint in Southern Europe and the Iberian Peninsula, enabling better service for regional customers and access to a diverse talent pool.
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As of April 2025, Cloudways' leadership includes:
Cloudways has been backed by several prominent investors over the years, including:
Since its acquisition by DigitalOcean in August 2022, Cloudways' leadership has been integrated into DigitalOcean's broader organizational structure. The original co-founders transitioned into senior roles within DigitalOcean, contributing to the Cloudways product line and other strategic areas. In the last 12 months (mid-2023 to mid-2024), there have been no major public announcements of new executive hires or departures specifically for standalone 'Cloudways' executive titles. Leadership and strategic decisions for the Cloudways brand are now part of DigitalOcean's overall executive management.
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Cloudways, now part of DigitalOcean, primarily uses the @cloudways.com domain for its direct brand communications and support. Common professional email formats at tech companies include variations of first name and last name. For specific needs, Cloudways utilizes role-based email addresses such as support@cloudways.com for customer assistance.
[first].[last]@cloudways.com
Format
example.person@cloudways.com
Example
70%
Success rate
Cloudways Blog • October 26, 2023
Cloudways introduced a new Priority Support add-on, designed to offer faster response times and dedicated support channels for agencies and businesses that require higher levels of technical assistance and account management....more
Cloudways Blog • July 27, 2023
Cloudways announced significant upgrades to its Cloudflare Enterprise add-on, integrating Argo Smart Routing and Tiered Cache. These features aim to deliver substantially improved website performance, speed, and global content delivery reliability for its users....more
DigitalOcean Press Release • August 23, 2022
DigitalOcean Holdings, Inc. announced it had acquired Cloudways, a leading managed cloud hosting and software as a service (SaaS) provider, for $350 million in cash. This strategic acquisition aims to simplify cloud services for SMBs and enhance DigitalOcean's ability to serve this crucial market segment....more
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