CloudCall
CloudCall's Overview
CloudCall is a software and unified communications business that specializes in integrating voice communications directly into CRM systems. Their solutions help businesses enhance customer interactions, improve data accuracy, and boost productivity by providing features like click-to-call, call recording, and advanced analytics, all within the CRM environment. Following its acquisition by Xplorer Capital in 2022, CloudCall continues to serve businesses globally, focusing on seamless communication integration.
Where is CloudCall's Headquarters?
HQ Function
Serves as a major operational hub, housing key departments including sales, customer support, and product development for the EMEA region.
Notable Features:
Modern office facilities in Colton Square, a prominent business location in Leicester city centre, designed to foster collaboration and innovation.
Work Culture:
A dynamic and collaborative environment focused on innovation in communication technology. Emphasis on customer success, teamwork, and professional growth. Post-acquisition, the culture continues to evolve, integrating with Xplorer Capital's portfolio company practices while retaining its core agile and customer-centric approach.
HQ Significance:
Historically the global headquarters and remains a crucial center for CloudCall's operations, product innovation, and talent in the UK and EMEA. Its Leicester location is integral to the company's identity and development journey.
Values Reflected in HQ: The choice of a modern, well-connected office space in a central business district reflects CloudCall's commitment to innovation, accessibility for talent, operational efficiency, and providing a productive, high-quality environment for its employees.
Location:
CloudCall supports global functions including sales, customer support, product development, and marketing through its strategically located offices in the UK (Leicester), USA (Boston), and Australia (Sydney). This global footprint enables CloudCall to serve a diverse international client base across various time zones, offering localized expertise and support for its CRM-integrated communication solutions.
Street Address:
1 Colton Square
City:
Leicester
State/Province:
Leicestershire
Country:
United Kingdom
CloudCall's Global Presence
Boston, MA, USA
Address: 745 Atlantic Ave, Boston, MA 02111, USA
To expand CloudCall's presence in the North American market, providing localized services and support to clients in the region.
Sydney, NSW, Australia
Address: Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia
To cater to the growing demand for integrated communication solutions in the APAC market and provide local support for regional customers.
Buying Intent Signals for CloudCall
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of CloudCall
As of April 2025, CloudCall' leadership includes:
Investors of CloudCall
CloudCall has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
CloudCall has experienced a key leadership transition in the past 12 months with the appointment of a new CEO, reflecting its strategic direction under Xplorer Capital's ownership.
Departures
New Appointments:
Technology (Tech Stack) used by CloudCall
Discover the tools CloudCall uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
CloudCall Email Formats and Examples
CloudCall primarily utilizes the 'firstname.lastname@cloudcall.com' email format for its employees. While other formats might exist in isolated cases, this is the most prevalent and reliable pattern.
firstname.lastname@cloudcall.com
Format
jane.doe@cloudcall.com
Example
90%
Success rate
News and media
CloudCall Website • September 20, 2023
CloudCall Announces Strategic Partnership with CEIPAL to Enhance Recruitment Tech Stacks
CloudCall has partnered with CEIPAL, an AI-powered talent acquisition platform, to integrate its communication capabilities, aiming to streamline workflows and enhance productivity for staffing and recruiting professionals....more
CloudCall Website • May 9, 2023
CloudCall Achieves SOC 2 Type II Compliance, Reinforcing Commitment to Security
CloudCall announced its successful completion of the SOC 2 Type II audit, a rigorous examination of its data security controls and processes. This achievement underscores CloudCall's commitment to maintaining high standards of security and privacy for its customers' data....more
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