Cloud9 Technologies LLC was a prominent provider of cloud-based voice trading communication and analytics solutions, specializing in secure, compliant, and high-fidelity voice collaboration tools for traders and financial institutions. Their platform was designed to replace traditional turret systems with a more flexible, scalable, and data-rich alternative. In June 2021, Cloud9 Technologies was acquired by Symphony Communication Services, a leading markets' infrastructure and technology company. The acquisition aimed to integrate Cloud9's advanced voice capabilities into Symphony's comprehensive collaboration and workflow platform, further enhancing offerings for the global financial services industry.
Served as the central hub for Cloud9's global operations, including product development, engineering, sales, marketing, and executive leadership, driving innovation in voice trading technology for the financial sector.
Strategically located in One Liberty Plaza, a prominent skyscraper in Lower Manhattan, offering modern office facilities and immediate proximity to major financial institutions and clients.
Cloud9 Technologies fostered a dynamic, agile, and innovative work culture. Employees were typically engaged in a fast-paced environment, focused on developing cutting-edge fintech solutions and delivering exceptional service to demanding financial industry clients. Collaboration and technological expertise were highly valued.
The New York headquarters was critical for Cloud9's growth, enabling direct engagement with key clients in the world's largest financial market. It symbolized the company's commitment to serving the financial industry and was instrumental in establishing its reputation as a leader in cloud-based voice trading solutions before its acquisition by Symphony.
Prior to its acquisition by Symphony, Cloud9 Technologies maintained a significant global presence tailored to the financial services industry. Its operations were primarily anchored by its headquarters in New York and key regional offices in London (for EMEA) and Singapore (for APAC). This structure enabled Cloud9 to provide sales, customer support, and operational services for its cloud-based voice trading platform to financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific, ensuring comprehensive coverage for its international client base.
One Liberty Plaza, 165 Broadway
New York
NY
USA
Address: Devonshire House, 1 Mayfair Place, London, W1J 8AJ, UK (example address, actual suite may vary)
To expand Cloud9's footprint in Europe, provide localized support for its cloud-based voice trading solutions, and build relationships with major European financial institutions and regulatory bodies.
Address: CapitaGreen, 138 Market Street, Singapore 048946 (example address, actual suite may vary)
To support the growing demand for advanced voice trading technology in the APAC region, provide dedicated services to clients in cities like Singapore, Hong Kong, and Tokyo, and navigate regional market dynamics.
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As of April 2025, Cloud9 Technologies' leadership includes:
Cloud9 Technologies has been backed by several prominent investors over the years, including:
Cloud9 Technologies was acquired by Symphony in June 2021 and is no longer operating as an independent entity. Therefore, there have been no executive hires or exits specifically for 'Cloud9 Technologies' in the last 12 months. Key leadership and team members were integrated into Symphony or transitioned to other opportunities post-acquisition.
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Prior to its acquisition by Symphony, Cloud9 Technologies commonly used an email format consisting of the employee's first initial followed by their last name, at the c9tec.com domain. For example, an employee named Jane Doe would likely have had an email address like jdoe@c9tec.com. Post-acquisition, communications would typically be through Symphony's email systems.
[first_initial][last]@c9tec.com
Format
jdoe@c9tec.com
Example
75%
Success rate
Symphony.com • June 16, 2021
Symphony announced its acquisition of Cloud9 Technologies, a leader in cloud-based voice trading. This strategic move integrates Cloud9’s voice platform, metadata, and analytics capabilities into Symphony's existing collaboration suite, aiming to provide a unified and powerful solution for global financial markets....more
Finextra • June 16, 2021
Symphony has acquired Cloud9 Technologies, a New York-based specialist in cloud-based voice trading communication for the financial markets. The acquisition will see Cloud9's voice capabilities, including voice and trade recording, integrated into Symphony's platform to offer a richer communications experience....more
PR Newswire • February 10, 2021
Cloud9 Technologies announced a partnership with Celoxica, a provider of ultra-low latency market data and trading solutions. This collaboration aimed to offer financial institutions a comprehensive solution combining Cloud9's voice trading capabilities with Celoxica's electronic trading infrastructure, enhancing data capture and analytics across both voice and electronic trades....more
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