Clickatell
Clickatell's Overview
Clickatell is a global technology company that enables businesses to connect, interact, and transact with their customers via mobile messaging and chat commerce. Founded in 2000, Clickatell pioneered the use of SMS for business communication and has since evolved into a comprehensive Chat Commerce platform. They offer solutions that allow businesses to provide customer service, facilitate payments, send notifications, and manage customer interactions across channels like WhatsApp, SMS, and USSD. Clickatell's mission is to make chat the preferred way for businesses and customers to engage, transforming how commerce is conducted in the mobile-first world.
Where is Clickatell's Headquarters?
HQ Function
The Toronto headquarters serves as the central hub for Clickatell's global strategy, corporate governance, finance, marketing, and international business development efforts.
Notable Features:
Situated in Toronto's financial district, the office likely features modern, collaborative workspaces designed to foster innovation and teamwork, with access to city amenities and a vibrant tech community.
Work Culture:
Clickatell promotes a fast-paced, innovative, and customer-centric work culture. Employees are encouraged to be proactive, collaborative, and passionate about transforming customer engagement through chat commerce.
HQ Significance:
The Toronto headquarters signifies Clickatell's global reach and its commitment to serving a worldwide customer base, positioning it strongly within the competitive North American and international CPaaS and chat commerce markets.
Values Reflected in HQ: The headquarters' location and function reflect Clickatell's values of innovation, global ambition, customer focus, and leadership in the evolving digital communication landscape.
Location:
Clickatell supports its global customer base through a network of offices and remote teams across North America, Africa, Europe, and Asia. Key functions supported globally include sales, marketing, customer success, engineering, product development, and operations, enabling businesses worldwide to implement and benefit from its Chat Commerce platform.
Street Address:
350 Bay Street, Suite 700
City:
Toronto
State/Province:
Ontario
Country:
Canada
Clickatell's Global Presence
Cape Town, Western Cape/South Africa
Address: The Boulevard Office Park, Block E, Searle Street, Woodstock, Cape Town, 7925
Serves as a critical center for Clickatell's operations in Africa, a key growth market for mobile-first communication, payments, and chat commerce solutions, leveraging deep local market understanding.
Redwood City, California/USA
Address: 275 Shoreline Dr, Suite 100, Redwood City, CA 94065
Drives expansion and customer acquisition in the United States, catering to a wide range of industries looking to enhance customer engagement and streamline communication through digital channels.
Lagos/Nigeria
Address: Desmond Majekodunmi Street, Ikoyi, Lagos
Supports Clickatell's growth in West Africa, providing localized solutions and support for businesses aiming to leverage mobile messaging for customer interaction and commerce in a rapidly digitizing economy.
Buying Intent Signals for Clickatell
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Clickatell
As of April 2025, Clickatell' leadership includes:
Investors of Clickatell
Clickatell has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Clickatell has seen strategic additions to its leadership team over the past year to bolster its product, technology, and market expansion efforts. There have been no major publicly announced executive departures.
New Appointments:
Technology (Tech Stack) used by Clickatell
Discover the tools Clickatell uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Clickatell Email Formats and Examples
Clickatell most commonly uses the [first].[last]@clickatell.com email format. This is a standard format for many technology companies, making it relatively easy to predict employee email addresses.
[first].[last]@clickatell.com
Format
pieter.devilliers@clickatell.com
Example
90%
Success rate
News and media
Business Wire • February 7, 2024
Clickatell Identified as a Leader in IDC MarketScape Worldwide CPaaS Report
Clickatell announced it has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2023 Vendor Assessment. This recognition underscores Clickatell's strong market position and capabilities in delivering innovative CPaaS solutions globally....more
Clickatell Blog • November 14, 2023
Clickatell Launches Chat 2 Pay with FlySafair, Enabling Payments via WhatsApp
Clickatell partnered with FlySafair, South Africa's low-fare airline, to introduce Chat 2 Pay. This feature allows FlySafair customers to complete payments for flight bookings and other services directly within WhatsApp, enhancing convenience and customer experience....more
PR Newswire • June 27, 2023
Clickatell Appoints Jeppe Dorff as Chief Product and Technology Officer
Clickatell announced the appointment of Jeppe Dorff as its new Chief Product and Technology Officer (CPTO). Dorff brings extensive experience in product leadership and will drive the innovation and development of Clickatell's Chat Commerce platform....more
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