ClearSale is a global leader in fraud protection and chargeback management solutions, serving e-commerce merchants of all sizes. They leverage advanced AI technology, machine learning, and a large team of specialized fraud analysts to distinguish legitimate transactions from fraudulent ones. This approach helps businesses increase approval rates, reduce false positives, prevent chargebacks, and ultimately protect revenue while enhancing the customer experience. ClearSale offers guaranteed performance and is recognized for its comprehensive, human-powered, and technology-driven approach to combating e-commerce fraud.
Serves as a key operational hub for North American and international markets, housing sales, marketing, customer support, and strategic leadership.
Modern office facilities located in a prominent business district, designed to foster collaboration and innovation for its diverse team.
Emphasizes a dynamic, customer-centric, and results-oriented environment. Encourages teamwork, continuous learning, and innovation to stay ahead of evolving fraud tactics.
Strategic location in Aventura, Florida, allows ClearSale to effectively serve the large US e-commerce market and coordinate its global operations. The São Paulo office remains critical for LATAM and houses a significant portion of their analyst and R&D teams.
ClearSale offers its fraud protection and chargeback management services to e-commerce businesses globally. While its main physical offices are in the USA (Florida), Brazil (São Paulo), and Mexico (Mexico City), its solutions and teams of analysts support clients across North America, Latin America, Europe, Asia-Pacific, and other regions. They adapt their strategies to local fraud trends, payment methods, and regulatory environments worldwide.
21500 Biscayne Blvd, Suite 300
Aventura
Florida
USA
Address: Rua Olimpíadas, 205 - Vila Olímpia, São Paulo - SP, 04551-000, Brazil
Serves as the primary hub for the Latin American market, leveraging deep expertise in regional e-commerce fraud patterns and payment behaviors.
Address: Av. Insurgentes Sur, Col. Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico (General Area - Specific suite may vary)
Strategic office for addressing the expanding e-commerce market in Mexico and providing tailored fraud solutions for local businesses.
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As of April 2025, ClearSale' leadership includes:
ClearSale has been backed by several prominent investors over the years, including:
ClearSale has maintained stability in its core executive team. Public announcements primarily focus on financial reporting and strategic initiatives rather than frequent C-suite changes. Any significant C-level changes are typically reported via regulatory filings or major press releases.
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ClearSale primarily uses the [first].[last]@clearsale.com email format. Variations may exist but this is the most common structure for employee email addresses.
first.last@clearsale.com
Format
bernardo.lustosa@clearsale.com
Example
90%
Success rate
Yahoo Finance • February 27, 2024
ClearSale (B3: CLSA3), a global leader in ecommerce fraud protection, announced its management team's participation in the Jefferies Payments & FinTech Summit on March 5, 2024, where they would engage with investors....more
Business Wire • November 9, 2023
ClearSale announced its financial results for the third quarter of 2023, highlighting growth in net revenue and improvements in gross profit margin, showcasing continued demand for its fraud prevention services....more
GlobeNewswire • August 10, 2023
ClearSale released its Q2 2023 financial results, detailing its performance, including revenue figures and key business developments in the e-commerce fraud prevention sector....more
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