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ClearSale's Overview

Total employees2196
HeadquartersAventura
Founded

ClearSale is a global leader in fraud protection and chargeback management solutions, serving e-commerce merchants of all sizes. They leverage advanced AI technology, machine learning, and a large team of specialized fraud analysts to distinguish legitimate transactions from fraudulent ones. This approach helps businesses increase approval rates, reduce false positives, prevent chargebacks, and ultimately protect revenue while enhancing the customer experience. ClearSale offers guaranteed performance and is recognized for its comprehensive, human-powered, and technology-driven approach to combating e-commerce fraud.

Where is ClearSale's Headquarters?

HQ Function

Serves as a key operational hub for North American and international markets, housing sales, marketing, customer support, and strategic leadership.

Notable Features:

Modern office facilities located in a prominent business district, designed to foster collaboration and innovation for its diverse team.

Work Culture:

Emphasizes a dynamic, customer-centric, and results-oriented environment. Encourages teamwork, continuous learning, and innovation to stay ahead of evolving fraud tactics.

HQ Significance:

Strategic location in Aventura, Florida, allows ClearSale to effectively serve the large US e-commerce market and coordinate its global operations. The São Paulo office remains critical for LATAM and houses a significant portion of their analyst and R&D teams.

Values Reflected in HQ: The dual HQs reflect ClearSale's global reach, commitment to customer proximity, technological advancement, and its Brazilian roots combined with international ambition.

Location:

ClearSale offers its fraud protection and chargeback management services to e-commerce businesses globally. While its main physical offices are in the USA (Florida), Brazil (São Paulo), and Mexico (Mexico City), its solutions and teams of analysts support clients across North America, Latin America, Europe, Asia-Pacific, and other regions. They adapt their strategies to local fraud trends, payment methods, and regulatory environments worldwide.

Street Address:

21500 Biscayne Blvd, Suite 300

City:

Aventura

State/Province:

Florida

Country:

USA

ClearSale's Global Presence

São Paulo, São Paulo, Brazil

Address: Rua Olimpíadas, 205 - Vila Olímpia, São Paulo - SP, 04551-000, Brazil

Serves as the primary hub for the Latin American market, leveraging deep expertise in regional e-commerce fraud patterns and payment behaviors.

Mexico City, Mexico

Address: Av. Insurgentes Sur, Col. Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico (General Area - Specific suite may vary)

Strategic office for addressing the expanding e-commerce market in Mexico and providing tailored fraud solutions for local businesses.

Buying Intent Signals for ClearSale

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ClearSale

As of April 2025, ClearSale' leadership includes:

Bernardo Lustosa - Chief Executive Officer (CEO)
Rafael Lourenco - Executive Vice President (EVP) and Partner
Bill Bilbrey - Chief Financial Officer (CFO)
Omar Jarouche - Chief Innovation Officer (CIO) & President of Operations
Rodrigo Piva - Chief People Officer (CPO)
David Fletcher - Senior Vice President of Sales

Investors of ClearSale

ClearSale has been backed by several prominent investors over the years, including:

Publicly Traded (B3: CSALE3)
WND Partners (Pre-IPO Private Equity)
Innoven Capital (Pre-IPO Venture Debt)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

ClearSale has maintained stability in its core executive team. Public announcements primarily focus on financial reporting and strategic initiatives rather than frequent C-suite changes. Any significant C-level changes are typically reported via regulatory filings or major press releases.

Technology (Tech Stack) used by ClearSale

Discover the tools ClearSale uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ClearSale Email Formats and Examples

ClearSale primarily uses the [first].[last]@clearsale.com email format. Variations may exist but this is the most common structure for employee email addresses.

first.last@clearsale.com

Format

bernardo.lustosa@clearsale.com

Example

90%

Success rate

News and media

Yahoo FinanceFebruary 27, 2024

ClearSale to Participate in the Jefferies Payments & FinTech Summit

ClearSale (B3: CLSA3), a global leader in ecommerce fraud protection, announced its management team's participation in the Jefferies Payments & FinTech Summit on March 5, 2024, where they would engage with investors....more

Business WireNovember 9, 2023

ClearSale Reports Third Quarter 2023 Financial Results

ClearSale announced its financial results for the third quarter of 2023, highlighting growth in net revenue and improvements in gross profit margin, showcasing continued demand for its fraud prevention services....more

GlobeNewswireAugust 10, 2023

ClearSale Reports Second Quarter 2023 Financial Results

ClearSale released its Q2 2023 financial results, detailing its performance, including revenue figures and key business developments in the e-commerce fraud prevention sector....more

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