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Claro Puerto Rico's Overview

Total employees2405
HeadquartersSan Juan
Founded1914

Claro Puerto Rico is a major telecommunications company offering a wide range of services, including mobile (voice and data), fixed-line internet (fiber optic and traditional), television (Claro TV), and business solutions. As a subsidiary of América Móvil, one of the largest telecommunications groups globally, Claro Puerto Rico benefits from extensive resources and technological expertise. The company plays a critical role in Puerto Rico's communication infrastructure, connecting individuals, businesses, and communities across the island. They are known for continuous investment in network upgrades, including 5G and fiber optic expansion, to enhance connectivity and digital experiences for their customers.

Where is Claro Puerto Rico's Headquarters?

HQ Function

Serves as the primary corporate office for strategic decision-making, administrative operations, network management, marketing, and customer service oversight for all of Claro's operations in Puerto Rico.

Notable Features:

A modern office facility designed to support a leading telecommunications provider, likely housing advanced Network Operations Centers (NOCs), data centers, and customer care facilities. The building itself is a recognizable landmark in the area.

Work Culture:

The work culture is likely dynamic and technology-focused, emphasizing innovation, customer satisfaction, and operational excellence in a competitive telecommunications market. Employees often engage in continuous learning to keep pace with rapidly evolving technologies.

HQ Significance:

The headquarters is central to Claro's ability to manage its extensive network, deploy new technologies (like 5G and fiber optics), and coordinate its services across Puerto Rico, significantly impacting the island's connectivity and digital economy.

Values Reflected in HQ: The headquarters reflects Claro's commitment to connectivity, technological leadership, innovation, and its role as a key infrastructure provider for Puerto Rico. It embodies a focus on providing reliable and advanced communication services.

Location:

Claro Puerto Rico primarily focuses its operations within Puerto Rico. However, as a subsidiary of América Móvil, it is part of an extensive international network. América Móvil is a leading provider of integrated telecommunications services in Latin America and parts of Europe. This affiliation allows Claro Puerto Rico to leverage global technological advancements, best practices, and extensive roaming agreements for its customers traveling abroad. While its direct services are local, its corporate backing and network partnerships provide a global reach.

Street Address:

Ave. Franklin Delano Roosevelt #1254, Claro Building

City:

San Juan

State/Province:

PR

Country:

USA

Claro Puerto Rico's Global Presence

Ponce, PR, USA

Address: Plaza Del Caribe, 2050 Ponce Bypass Ste 120, Ponce, PR 00717 (Example of a major retail and service center)

To provide accessible, localized support and service points for customers outside the San Juan metropolitan area, ensuring broader reach and customer satisfaction across the island.

Mayagüez, PR, USA

Address: Mayagüez Mall, 975 Ave Eugenio María de Hostos, Mayagüez, PR 00680 (Example of a major retail and service center)

To extend Claro's physical presence and customer support network to the western part of the island, catering to the specific needs of that market and ensuring service accessibility.

Buying Intent Signals for Claro Puerto Rico

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Claro Puerto Rico

As of April 2025, Claro Puerto Rico' leadership includes:

Enrique Ortiz de Montellano - President and Chief Executive Officer
Ileana Molina - Director of Customer Service
Gabriel Campos - Marketing Director

Investors of Claro Puerto Rico

Claro Puerto Rico has been backed by several prominent investors over the years, including:

América Móvil

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Specific high-level executive movements at Claro Puerto Rico are not frequently publicized outside of major corporate announcements. The leadership team has shown stability. Any significant changes would typically be announced via official press releases or major business news outlets in Puerto Rico or by América Móvil.

Technology (Tech Stack) used by Claro Puerto Rico

Discover the tools Claro Puerto Rico uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Claro Puerto Rico Email Formats and Examples

Claro Puerto Rico, as part of América Móvil, likely uses standardized corporate email formats. The most common patterns for companies of this size are [first_initial][last] or [first].[last]@[companydomain.com]. The domain is typically claropuertorico.com or a variation.

[first].[last]@claropuertorico.com or [first_initial][last]@claropuertorico.com

Format

juan.perez@claropuertorico.com

Example

80%

Success rate

News and media

News is My BusinessMay 9, 2024

Claro Puerto Rico invests $184 million in the expansion of its fiber optic and mobile network in Puerto Rico

Claro announced a $184 million investment to expand and strengthen its fiber optic and mobile networks across Puerto Rico. This initiative aims to improve internet speeds, coverage, and overall service quality for both residential and business customers....more

El Vocero de Puerto RicoFebruary 20, 2024

Claro Puerto Rico recognized by Ookla as the fastest fixed internet provider

Ookla, the company behind Speedtest, recognized Claro Puerto Rico as the provider with the fastest fixed internet in Puerto Rico. The award is based on data from consumer-initiated tests taken on Speedtest during the second half of 2023....more

Primera HoraJanuary 23, 2024

Claro announces expansion of its 5G network to more than 30 municipalities

Claro Puerto Rico announced the expansion of its 5G network coverage to over 30 municipalities on the island. This development aims to provide customers with faster mobile data speeds and enhanced connectivity....more

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