Claro Ecuador, parte del grupo América Móvil, es una de las principales empresas de telecomunicaciones del país. Ofrece una amplia gama de servicios que incluyen telefonía móvil, internet fijo y móvil, televisión por suscripción y soluciones digitales para particulares y empresas. Comprometida con la innovación y la conectividad, Claro Ecuador juega un papel crucial en el desarrollo digital del país, conectando a millones de ecuatorianos y facilitando el acceso a la tecnología.
Serves as the main administrative, operational, and strategic hub for Claro's operations in Ecuador, overseeing network development, commercial strategy, customer service initiatives, and corporate governance.
Modern office spaces within the Edificio Centrum, a prominent business tower, equipped with advanced technological infrastructure to support its extensive telecommunications operations and foster a collaborative work environment.
Characterized by a dynamic, customer-centric, and technology-driven environment. Claro Ecuador fosters innovation, teamwork, and continuous professional development, adapting to the fast-paced telecommunications industry. The culture often blends international corporate standards with local Ecuadorian business practices.
The headquarters in Guayaquil is pivotal for Claro's national strategy, enabling efficient management of its extensive network, deployment of new technologies like 5G, and coordination of services that significantly contribute to Ecuador's digital transformation.
Claro Ecuador is a subsidiary of América Móvil, a leading global telecommunications provider. While Claro Ecuador's direct operations are concentrated within Ecuador, its parent company, América Móvil, has an extensive presence across Latin America (including major markets like Mexico, Brazil, Colombia, Argentina, Peru, and Chile) and in Europe (primarily through A1 Telekom Austria Group). This international network provides Claro Ecuador with access to global expertise, technological advancements, economies of scale for procurement, and robust financial backing, enhancing its service offerings and infrastructure development within Ecuador. Customers also benefit from extensive international roaming agreements.
Av. Francisco de Orellana y Alberto Borges, Edificio Centrum
Guayaquil
Guayas
Ecuador
Address: Av. Amazonas N37-207 y Gaspar de Villarroel, Edificio Claro, Quito
Supports Claro's extensive operations and customer base in Quito and the surrounding Sierra region, ensuring comprehensive service delivery and market responsiveness in this key metropolitan area.
Address: Av. Remigio Crespo Toral y Agustín Cueva (Main Customer Attention Center)
Ensures Claro's robust presence and customer support network in Cuenca, a significant urban center, facilitating access to telecommunication services and fostering local market engagement.
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As of April 2025, Claro Ecuador' leadership includes:
Claro Ecuador has been backed by several prominent investors over the years, including:
Publicly available information and widespread news reports over the last 12 months do not indicate major C-suite executive hires or departures specifically at Claro Ecuador. Leadership at the country level appears to be stable. Significant executive changes within the broader América Móvil group are typically announced at the group level.
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Claro Ecuador, being part of América Móvil, generally utilizes standardized corporate email address formats. The common patterns typically involve combinations of the employee's first and last names, followed by the @claro.com.ec domain.
firstname.lastname@claro.com.ec (e.g., ana.silva@claro.com.ec) or flastname@claro.com.ec (e.g., asilva@claro.com.ec)
Format
juan.perez@claro.com.ec
Example
85%
Success rate
TeleSemana • 2024-02-01
Claro Ecuador confirmed its preparedness to deploy 5G services as soon as the Ecuadorian government makes the necessary spectrum available through auction. The company has been conducting tests and infrastructure upgrades in anticipation of launching next-generation mobile technology....more
Metro Ecuador • 2023-11-28
Claro Ecuador highlighted its ongoing initiatives focused on education and reducing the digital gap in the country. These programs include providing connectivity to schools, digital literacy training, and supporting educational platforms to benefit students and teachers nationwide....more
Forbes Ecuador • 2023-05-10
Claro Ecuador announced an investment of USD 150 million aimed at expanding its network coverage and modernizing its infrastructure across Ecuador. This investment seeks to improve service quality and bring connectivity to more communities, including rural and underserved areas....more
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