HQ Function

Served as the main operational hub, housing management, technology development, customer support, and legal processing teams before the AirHelp acquisition.

Notable Features:

Likely a modern office space conducive to a tech startup environment, located in a central part of Sofia to attract talent and facilitate operations.

Work Culture:

As a startup in the travel-tech and legal-tech sector, ClaimCompass likely fostered an innovative, fast-paced, and customer-centric work culture. Emphasis would have been on problem-solving, technological efficiency, and advocating for passenger rights.

HQ Significance:

The Sofia headquarters was crucial for ClaimCompass's growth, enabling it to establish its brand, develop its technology, and serve thousands of air passengers across Europe before being integrated into AirHelp.

Values Reflected in HQ: The headquarters would have aimed to reflect values such as efficiency, transparency, and a strong commitment to consumer rights and justice for air travelers.

Location:

Before being acquired by AirHelp, ClaimCompass primarily focused on serving passengers on flights covered by EU Regulation 261/2004. This meant its operational reach was effectively pan-European, dealing with airlines operating within, to, or from the European Union. While their customers could be from anywhere globally, the legal framework and claim processing were centered on European regulations. Post-acquisition, its functions are integrated into AirHelp's much larger global operational footprint.

Street Address:

ul. Graf Ignatiev 45A, et. 2

City:

Sofia

State/Province:

Sofia City Province

Country:

Bulgaria