Civitatis is the leading online booking platform for tours, excursions, and activities, primarily catering to Spanish-speaking travelers worldwide, but increasingly expanding its multilingual offerings. Founded in 2008 by Alberto Gutiérrez Pascual, the company provides access to thousands of curated travel experiences in popular global destinations. Civitatis aims to make cultural and leisure activities easily accessible, focusing on high-quality service, competitive pricing, and user-friendly technology. They connect travelers with local operators, offering a vast selection from guided city tours and museum tickets to day trips and unique local experiences.
The Madrid headquarters serves as the central command for all core business functions, including technology development, product management, marketing, global operations, customer support strategy, and corporate administration.
Situated in a prime central Madrid location, the office is designed as a modern, open-plan workspace that encourages collaboration and innovation. While specific architectural awards are not publicized, its design prioritizes functionality and a vibrant atmosphere for its tech-focused team.
Civitatis fosters a dynamic, fast-paced, and international work culture at its Madrid HQ. Employees, often passionate about travel themselves, work in a tech-driven environment centered on innovation and customer experience. The atmosphere is collaborative, encouraging creative solutions to enhance the travel booking process for millions of users worldwide.
The Madrid HQ is pivotal as it anchors Civitatis in a major European capital and a core market (Spain). It's the nerve center for its technological platform, global expansion strategies, and maintaining its leadership in the Spanish-speaking travel activities market.
Civitatis operates a leading online platform for booking tours, activities, and excursions in over 3,800 destinations across 160 countries. This global reach is supported by: a comprehensive, multilingual digital catalog of travel experiences (primarily Spanish, with growing support for English, French, Italian, and Portuguese); dedicated customer support teams accessible internationally; localized content and payment options for various markets; and strategic partnerships with thousands of local tour providers worldwide, ensuring a wide and diverse offering for travelers globally.
Calle de Coloreros, 2
Madrid
Madrid
Spain
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As of April 2025, Civitatis' leadership includes:
Civitatis has been backed by several prominent investors over the years, including:
Civitatis has maintained stability in its core leadership, with founder Alberto Gutiérrez Pascual continuing as CEO. Following the strategic investment by Vitruvian Partners in 2022, the company has focused on growth and international expansion. No major C-suite hires or departures have been prominently announced in the press over the last 12 months. Any senior-level changes are typically internal or not broadly publicized for a private company of this nature.
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Civitatis likely utilizes standard corporate email address formats for its employees, typically based on name combinations. While the exact primary format isn't publicly disclosed, common structures such as [first_initial][last]@[domain] or [first].[last]@[domain] are probable.
[first_initial][last]@civitatis.com (e.g., jdoe@civitatis.com) or [first].[last]@civitatis.com (e.g., jane.doe@civitatis.com)
Format
Example: agutierrez@civitatis.com (illustrative, based on the Founder's name and common format)
Example
70%
Success rate
Hosteltur • May 17, 2024
Civitatis announced it served over 10 million travelers in 2023, a significant increase demonstrating robust growth. The company projects serving 13 million travelers in 2024, fueled by expanding its portfolio of activities and growing international demand....more
Europa Press • May 7, 2024
Civitatis is targeting significant growth in the French market, forecasting €20 million in sales for the current year. This underscores the company's strategy to expand beyond its core Spanish-speaking audience and strengthen its presence in other key European markets....more
PhocusWire • February 29, 2024
Alberto Gutiérrez, founder of Civitatis, shared insights on the evolving tours and activities sector. He discussed key trends for 2024, the impact of technology on travel experiences, and Civitatis's strategies for continued growth and adaptation in the dynamic market....more
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