CityWest is a telecommunications company providing internet, television, and telephone services primarily to communities in Northern British Columbia, Canada. Owned by the City of Prince Rupert, CityWest is focused on delivering reliable connectivity and advanced technology solutions to residential and business customers. They are known for their commitment to expanding fibre optic networks in the region, enhancing digital infrastructure for underserved areas, and reinvesting profits into the communities they serve.
The headquarters serves as the central hub for strategic planning, administrative operations, customer support management, network engineering, and core service delivery for CityWest's telecommunications offerings.
As a key telecommunications hub for the region, the facility likely houses advanced network operations centers (NOC), data management infrastructure, and customer service facilities. Its location in Prince Rupert underscores its deep roots in the community it was founded to serve.
The work culture at CityWest is likely community-focused and customer-centric, emphasizing reliability, innovation in bringing connectivity to remote areas, and a strong sense of local responsibility, given its municipal ownership.
The headquarters is significant as it represents CityWest's long-standing commitment to Northern British Columbia, acting as the nerve center for providing essential communication services that support economic development, education, and quality of life in the region.
CityWest's operational focus and direct service provision are concentrated within Northern British Columbia, Canada. While they do not have physical offices globally, they ensure global connectivity for their customers through partnerships with national and international telecommunications carriers for services like long-distance calling and internet backbone access. Their primary mission is regional development and service within their designated Canadian territory.
248 3rd Ave West
Prince Rupert
British Columbia
Canada
Address: 4622 Lazelle Ave, Terrace, BC V8G 1S6
To ensure localized service delivery, enhance customer experience, and provide a physical presence for CityWest within one of its major service areas outside of Prince Rupert.
Address: 218 City Centre, Kitimat, BC V8C 1T6
To offer direct support and services to the Kitimat community, catering to its unique residential and industrial telecommunication needs and fostering local relationships.
Address: 3735 Alfred Ave, Smithers, BC V0J 2N0
To extend CityWest's reach and provide dedicated local support in the Bulkley Valley, ensuring responsive service for its expanding fibre network in the area.
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As of April 2025, CityWest' leadership includes:
CityWest has been backed by several prominent investors over the years, including:
CityWest has seen strategic additions to its executive team in the past 12-18 months to bolster its expansion efforts, particularly in broadband. No major executive departures have been publicly announced recently.
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CityWest likely uses common professional email formats for its employees. While the exact primary format can vary, typical structures include [first_initial][last]@citywest.ca or [first].[last]@citywest.ca.
[first_initial][last]@citywest.ca
Format
swoloszyn@citywest.ca
Example
80%
Success rate
CityWest News • February 13, 2024
CityWest announced continued progress on its fibre-to-the-home build in Zeballos, with construction reaching the main street, promising enhanced connectivity for the remote Vancouver Island community....more
Cartt.ca • November 20, 2023
The CRTC approved two applications from CityWest for projects aimed at bringing high-speed Internet services to 18 communities, including 15 Indigenous communities, in British Columbia....more
CityWest News • October 26, 2023
CityWest announced the appointment of Bart K K Kruitwagen as its new Vice President of Broadband Access, tasked with leading the company's fibre expansion and broadband strategy....more
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