CityTaps is a social enterprise committed to transforming water access and management in urban environments, particularly for underserved communities. Their core offering, CTSuite, integrates smart prepaid water meters with an advanced billing and data management software platform. This technology empowers water utilities to significantly reduce non-revenue water, enhance cash flow, and reliably extend water services to all households. For consumers, CityTaps' system provides a transparent, convenient, and empowering method to manage their water consumption and payments, thereby securing access to this vital resource. The company is dedicated to advancing UN Sustainable Development Goal 6 (Clean Water and Sanitation) by making water services financially viable for utilities and universally accessible to populations.
The Paris headquarters serves as the central hub for CityTaps' strategic direction, research and development, software engineering, global business development, and administrative operations.
CityTaps's headquarters is located within Agoranov, a prominent public science and technology incubator, providing a dynamic environment that fosters innovation, collaboration with other tech startups, and access to valuable resources.
As a mission-driven social enterprise, CityTaps cultivates a passionate, innovative, and collaborative work culture. Employees are typically driven by the tangible impact of their work on improving global water access and sustainability.
The Paris headquarters is crucial as it's the innovation core for CityTaps' solutions and the command center for its international operations and strategic partnerships, effectively leveraging Paris's rich tech ecosystem.
CityTaps has an expanding global presence, primarily focused on deploying its CTSuite solution in emerging markets. Key regions of operation include Sub-Saharan Africa (with projects in Niger, Kenya, Senegal, Burkina Faso) and Latin America (e.g., Ecuador). Their global functions are centered around forming strategic partnerships with local water utilities, deploying smart prepaid water meter technology, providing robust billing software, offering technical assistance and training, and adapting their solutions to diverse urban contexts to improve water service delivery, financial sustainability for utilities, and access for end-users.
96 bis Boulevard Raspail
Paris
Île-de-France
France
Address: P.O. Box 1039-00606, Nairobi, Kenya (Registered Entity Address)
To strengthen CityTaps' engagement in the East African market, provide localized support, and tailor its smart water solutions to the specific needs of regional water utilities and communities, ultimately aiming to enhance water access and utility performance in countries like Kenya.
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As of April 2025, CityTaps' leadership includes:
CityTaps has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or exits announced by CityTaps in the last 12 months. The leadership team appears stable, focusing on expanding the company's impact and technological solutions.
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CityTaps typically uses the [first].[last]@citytaps.org email format for its employees. This is a common and professional structure, allowing for easy identification and communication.
[first].[last]@citytaps.org
Format
gregoire.landel@citytaps.org
Example
85%
Success rate
CityTaps Website News • September 15, 2023
CityTaps has been selected as a laureate of the Afrimpact program, an initiative by Digital Africa and BNP Paribas. This program aims to support impactful startups in Africa, and CityTaps's selection highlights its significant contribution to addressing water challenges on the continent....more
CityTaps Website News • June 29, 2023
CityTaps showcased a success story from Kédougou, Senegal, detailing how its smart water metering solution empowers local water kiosk managers like Fatou. The implementation has improved operational efficiency and ensured more reliable water access for the community....more
Afrik21 • April 26, 2023
CityTaps secured a contract with Société d'Exploitation des Eaux du Niger (SEEN) to install 1,300 smart prepaid water meters in low-income neighborhoods of Niamey. This initiative is aimed at improving water access and streamlining bill payments for residents....more
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