HQ Function

Serves as the primary administrative and operational center for the bank, overseeing branch operations, strategic planning, loan processing, regulatory compliance, and core banking functions for its Indiana market.

Notable Features:

A prominent local banking facility designed to be accessible and welcoming. Features modern teller services, private offices for financial consultations, drive-thru banking, ATM access, and secure vault facilities, reflecting its community bank ethos.

Work Culture:

Emphasizes a customer-first approach, strong community involvement, ethical practices, and a supportive team environment. Employees are often local residents, fostering a sense of familiarity, trust, and long-term professional development.

HQ Significance:

The New Castle headquarters is central to Citizens State Bank's identity and operations, symbolizing its long-standing commitment of over 150 years to serving Henry County and surrounding communities. It acts as the nerve center for its network of branches.

Values Reflected in HQ: The headquarters' design, operations, and community presence aim to reflect the bank's core values: community commitment, financial integrity, customer service excellence, innovation, and stability.

Location:

Citizens State Bank primarily focuses its operations within Central and East Central Indiana, USA. As a community bank, its direct international physical presence is limited. However, it supports its customers' basic global financial needs by facilitating international transactions such as wire transfers and foreign currency exchange through established correspondent banking relationships with larger financial institutions.

Street Address:

1200 Broad Street

City:

New Castle

State/Province:

IN

Country:

USA