Citizens Community Bank, operating primarily as CCFBank (Citizens Community Federal N.A.), is a community-oriented financial institution committed to delivering a comprehensive suite of banking services to individuals, families, and businesses. With a strong emphasis on building customer relationships and active local engagement, CCFBank offers personal banking products such as checking and savings accounts, mortgages, and personal loans. For businesses, it provides commercial loans, treasury management solutions, and various deposit accounts. The bank aims to blend modern banking technology and conveniences with the personalized service characteristic of a trusted community bank, serving communities across Wisconsin, Minnesota, and Michigan.
Serves as the central administrative and operational hub for CCFBank and Citizens Community Bancorp, Inc. It oversees strategic planning, corporate governance, financial management, and core banking operations for its network.
A modern and professional banking facility designed to support its administrative functions and operational staff. It likely incorporates secure, technologically advanced infrastructure essential for banking operations.
CCFBank cultivates a collaborative and customer-centric work environment. The culture emphasizes community involvement, ethical practices, and professional growth for its employees, with a focus on teamwork and understanding local market needs.
The Altoona headquarters is pivotal to CCFBank's operations across its multi-state branch network. It symbolizes the bank's commitment to the Midwest region and acts as the nerve center for delivering its diverse financial services.
Citizens Community Bank (CCFBank) primarily operates within the United States, maintaining a strong regional presence with branches in Wisconsin, Minnesota, and Michigan. The bank does not have physical international branches and its services are strategically focused on serving the communities within its U.S. operational footprint. However, customers can typically access certain banking services globally through online banking platforms, mobile banking apps, and international ATM network partnerships.
210 W. Emery Street
Altoona
Wisconsin
USA
Address: 3310 E. Hamilton Ave, Eau Claire, WI 54701
Serves the diverse financial needs of residents, local businesses, and agricultural clients in the Eau Claire metropolitan area, fostering local economic activity and community development.
Address: 1700 Madison Ave, Mankato, MN 56001
Supports the financial well-being of the Mankato community by providing accessible banking solutions, facilitating personal financial goals, and aiding business growth in Southern Minnesota.
Address: 3555 9th St NW, Rochester, MN 55901
Caters to the financial requirements of a dynamic and growing population in Rochester, supporting both individual and business customers with tailored banking products and services.
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As of April 2025, Citizens Community Bank' leadership includes:
Citizens Community Bank has been backed by several prominent investors over the years, including:
Over the past twelve months, Citizens Community Bank has focused on strengthening its leadership team, particularly in retail operations, to enhance customer experience and drive growth. One notable executive appointment was made, with no major executive departures publicly announced during this period.
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Citizens Community Bank (CCFBank) employees typically use standard corporate email address formats. The most common patterns are likely [first initial][last name]@ccf.bank or [first name].[last name]@ccf.bank. For general inquiries, the bank provides contact forms and departmental emails on its official website.
Common formats: flast@ccf.bank (e.g., jsmith@ccf.bank) or firstname.lastname@ccf.bank (e.g., john.smith@ccf.bank)
Format
jsmith@ccf.bank
Example
75%
Success rate
GlobeNewswire • April 25, 2024
Citizens Community Bancorp, Inc. (NASDAQ: CZWI), the parent company of CCFBank, announced its financial results for the first quarter ending March 31, 2024. The company reported net income of $2.5 million, or $0.46 per diluted share, and declared a quarterly cash dividend....more
CCFBank Website • May 1, 2024
CCFBank announced the promotion of Dan Ludwikoski to Market President for its Stanley and Cadott locations. This move underscores the bank's commitment to fostering local leadership and strengthening its presence in these Wisconsin communities....more
GlobeNewswire • November 1, 2023
Citizens Community Bancorp, Inc. announced the hiring of Kristi L. Thorp as Executive Vice President, Chief Retail Officer for CCFBank. Thorp is responsible for leading all aspects of retail banking, including strategy, product development, and customer experience....more
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