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Citizens Bank's Overview

Total employees292
HeadquartersBatesville
Founded1953

Citizens Bank, often referred to as Citizens Bank AR to distinguish it from other institutions with similar names, is a community-focused financial institution headquartered in Batesville, Arkansas. Established in 1953, the bank has grown to serve numerous communities across Arkansas, offering a comprehensive range of personal and business banking services. These include checking and savings accounts, mortgage and personal loans, commercial lending, trust and investment services, and digital banking solutions. Citizens Bank prides itself on its local decision-making, strong customer relationships, and commitment to the economic development and well-being of the regions it serves. They emphasize a 'People First' mission in their operations and community involvement.

Where is Citizens Bank's Headquarters?

HQ Function

The headquarters in Batesville serves as the central hub for Citizens Bank's administrative operations, strategic planning, executive leadership, and oversight of its statewide branch network. It also houses core departments like human resources, marketing, finance, and compliance.

Notable Features:

The Batesville headquarters is a modern banking facility, reflecting the bank's stability and commitment to the community. It often includes a flagship branch offering comprehensive services.

Work Culture:

The work culture at Citizens Bank AR headquarters is likely characterized by a strong sense of community, collaboration, and customer-centricity, aligning with its 'People First' mission. Employees often engage in local community events and initiatives.

HQ Significance:

The headquarters signifies Citizens Bank's deep roots in Arkansas and its enduring commitment to serving the financial needs of the state. Its location in Batesville underscores its origins and dedication to its home community.

Values Reflected in HQ: The headquarters reflects values such as stability, community engagement, professionalism, and a commitment to providing accessible and reliable financial services to Arkansans.

Location:

Citizens Bank AR primarily operates within the state of Arkansas, United States. Its focus is on serving local communities and businesses within this region. It does not have a physical international presence, though its customers can access certain services globally through digital banking platforms and nationwide ATM networks. Its operations and strategic focus are firmly rooted in Arkansas.

Street Address:

285 E College St

City:

Batesville

State/Province:

Arkansas

Country:

United States

Citizens Bank's Global Presence

Arkadelphia, Arkansas, United States

Address: 2600 Pine St, Arkadelphia, AR 71923

Serving the financial needs of residents, local businesses, and students/faculty of nearby Henderson State University and Ouachita Baptist University in Clark County.

Monticello, Arkansas, United States

Address: 3 reverting / BranchPage / 331_HWY_425_S_Monticello_AR_71655

Supporting the local economy, including agriculture and small businesses, and providing accessible financial solutions to the Monticello community.

Hot Springs, Arkansas, United States

Address: 150 Ouachita Ave, Hot Springs, AR 71901

Catering to the financial requirements of the tourism industry, retirees, and a growing business sector in Garland County and the Hot Springs metropolitan area.

Fayetteville, Arkansas, United States

Address: 3959 N. Steele Blvd, Suite 101, Fayetteville, AR 72703

To expand Citizens Bank's commercial banking footprint and support the rapidly growing businesses and industries in Northwest Arkansas, including those connected to the University of Arkansas.

Buying Intent Signals for Citizens Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Citizens Bank

As of April 2025, Citizens Bank' leadership includes:

Phil Baldwin - Chief Executive Officer
Adam Mitchell - President
Vernon Scott - Executive Vice President, Chief Lending Officer
Sarah Lane - Executive Vice President, Chief Retail Officer
Jeff Teague - Executive Vice President, Chief Financial Officer
Charolette Wages - Executive Vice President, Chief Operations Officer
Micah G. Beard - Regional President - North Central Arkansas

Investors of Citizens Bank

Citizens Bank has been backed by several prominent investors over the years, including:

Citizens Bancshares Corporation (Holding Company, Privately Held)

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Citizens Bank has announced several key promotions and new roles within its executive and leadership teams over the past year, reflecting strategic growth and talent development. No major C-suite departures have been publicly noted.

New Appointments:

Micah G. Beard, Micah G. Beard was promoted to Regional President for North Central Arkansas, tasked with overseeing market growth and operations.
Jeffrey Wright, Jeffrey Wright was promoted to Market President for the Greater Hot Springs area, focusing on expanding the bank's presence.

Technology (Tech Stack) used by Citizens Bank

Discover the tools Citizens Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Citizens Bank Email Formats and Examples

The most common email format for Citizens Bank (thecitizensbank.net) appears to be the first initial followed by the last name. Other formats might be used less frequently.

flast@thecitizensbank.net

Format

jdoe@thecitizensbank.net

Example

85%

Success rate

News and media

AMP (Arkansas Money & Politics)May 6, 2024

Citizens Bank CEO Phil Baldwin Named Chairman of Federal Reserve Bank of St. Louis Little Rock Zone

Phil Baldwin, CEO of Citizens Bank, has been appointed as chairman of the board of directors for the Federal Reserve Bank of St. Louis Little Rock Zone. This appointment highlights Baldwin's respected position in the Arkansas financial community....more

Citizens Bank NewsFebruary 12, 2024

Beckie Jones Promoted to Vice President, Commercial Lending Officer

Citizens Bank announced the promotion of Beckie Jones to Vice President, Commercial Lending Officer. Jones has been with Citizens Bank for over eight years and will continue to serve the Batesville market....more

Talk Business & PoliticsAugust 1, 2023

Citizens Bank promotes Beard to regional president, hires two others

Citizens Bank has promoted Micah G. Beard to regional president for North Central Arkansas. Additionally, Jason L. Motivational Hayes has been hired as city president for Arkadelphia, and Pam King has been hired as vice president of treasury management sales for central Arkansas....more

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