Citizens Bank & Trust
Citizens Bank & Trust's Overview
Citizens Bank & Trust Co. is a well-established community bank, founded in 1889, with its main operations centered in Kansas City, Missouri, and serving various communities across Missouri and Kansas. The bank offers a full suite of financial services including personal banking (checking, savings, CDs, IRAs, mortgages, personal loans), business banking (commercial loans, lines of credit, treasury management, merchant services), wealth management, and trust services. Citizens Bank & Trust Co. prides itself on a tradition of customer-focused service, local decision-making, and active community involvement, aiming to be a reliable financial partner for individuals, families, and businesses in the regions it serves.
Where is Citizens Bank & Trust's Headquarters?
HQ Function
Serves as the primary administrative and operational center, overseeing strategic initiatives, financial management, regulatory compliance, and support for all branch locations.
Notable Features:
A modern banking facility designed to offer comprehensive financial services and support, featuring accessible customer areas and corporate offices. Specific architectural highlights are not widely publicized, aligning with a community bank's focus on service and functionality.
Work Culture:
The work culture at Citizens Bank & Trust Co. is centered around customer service, community engagement, integrity, and teamwork. It fosters an environment where employees are empowered to build lasting relationships with clients and contribute to local development.
HQ Significance:
The Kansas City headquarters is significant as it represents the bank's commitment to and growth within a key metropolitan market, while also serving as the hub for its broader operational network and strategic direction.
Values Reflected in HQ: The headquarters embodies the bank's values of financial stability, customer-centric service, community commitment, and prudent management, providing a professional and welcoming environment.
Location:
Citizens Bank & Trust Co. is primarily focused on serving communities within Missouri and Kansas in the United States. It does not maintain physical international branches or a direct global operational presence. Its services are tailored to its local and regional customer base. However, it likely facilitates international transactions such as wire transfers for its customers through established correspondent banking relationships.
Street Address:
100 E. Santa Fe St
City:
Kansas City
State/Province:
MO
Country:
USA
Citizens Bank & Trust's Global Presence
Chillicothe, MO/USA
Address: 700 Webster St, Chillicothe, MO 64601
Serves as a key banking center for Chillicothe and Livingston County, maintaining strong local ties and supporting the agricultural and small business sectors.
Lenexa, KS/USA
Address: 15000 W. 87th St. Pkwy, Lenexa, KS 66215
Caters to the financial needs of the growing residential and commercial community in Johnson County, Kansas, expanding the bank's reach in the KC metropolitan area.
St. Joseph, MO/USA
Address: 3702 Frederick Ave, St Joseph, MO 64506
Supports the economic activities of Northwest Missouri by offering tailored financial solutions to local residents and enterprises.
Blue Springs, MO/USA
Address: 1100 W. Main St, Blue Springs, MO 64015
Provides convenient banking services for the residents and businesses of Blue Springs, contributing to the local economy.
Buying Intent Signals for Citizens Bank & Trust
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Citizens Bank & Trust
As of April 2025, Citizens Bank & Trust' leadership includes:
Investors of Citizens Bank & Trust
Citizens Bank & Trust has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, Citizens Bank & Trust Co. announced key leadership appointments and promotions, including Mary Ray's promotion to Chief Operations Officer and Chad McKnight's appointment as Kansas City Market President, reflecting strategic enhancements to its executive team.
New Appointments:
Technology (Tech Stack) used by Citizens Bank & Trust
Discover the tools Citizens Bank & Trust uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Citizens Bank & Trust Email Formats and Examples
Citizens Bank & Trust Co. likely utilizes standardized professional email formats for its employees. Common patterns generally involve a combination of the employee's first and last name followed by the company's domain, @cbcfamily.com.
[first_initial][last]@cbcfamily.com (e.g., jsmith@cbcfamily.com) or [first].[last]@cbcfamily.com (e.g., john.smith@cbcfamily.com)
Format
bshaffer@cbcfamily.com
Example
80%
Success rate
News and media
cbcfamily.com (Official Website) • May 23, 2023
Citizens Bank & Trust Promotes Mary Ray to Chief Operations Officer
Citizens Bank & Trust Co. announced the promotion of Mary Ray to the position of Chief Operations Officer. Mary has been with the bank for several years, contributing significantly to its operational success and customer service excellence....more
cbcfamily.com (Official Website) • February 21, 2023
Citizens Bank & Trust Welcomes Chad McKnight as Kansas City Market President
Citizens Bank & Trust Co. has appointed Chad McKnight as its new Kansas City Market President. McKnight brings a wealth of banking experience and will lead the bank's strategic initiatives and growth in the competitive Kansas City market....more
Local Community Engagement • Ongoing
Citizens Bank & Trust Co. Continues Strong Community Commitment
Citizens Bank & Trust Co. actively participates in various community events, sponsorships, and charitable activities across its service areas in Missouri and Kansas. The bank emphasizes supporting local schools, non-profits, and economic development initiatives as part of its core values....more
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