HQ Function

Serves as the primary corporate headquarters, housing executive leadership, strategic planning, finance, legal, risk management, human resources, and other core administrative functions.

Notable Features:

The headquarters is located in a prominent building in downtown Providence, often recognized as part of the city's skyline. It features modern office facilities designed to support collaboration and efficiency.

Work Culture:

The HQ work culture emphasizes collaboration, integrity, customer focus, and community involvement. Employees often experience a professional environment with opportunities for growth within a large, established financial institution.

HQ Significance:

The Providence headquarters signifies Citizens Bank's long-standing history (roots tracing back to 1828 in the city) and its role as a major employer and corporate citizen in Rhode Island and the broader region.

Values Reflected in HQ: The central location, modern infrastructure, and role as an economic anchor reflect Citizens' values of community commitment, stability, and forward-thinking financial services.

Location:

Citizens Bank primarily operates within the United States, focusing on serving domestic customers and businesses. While it facilitates international transactions for its clients (e.g., wire transfers, foreign exchange), it does not maintain a significant network of international branches or dedicated global operations centers under the Citizens brand for retail or commercial banking abroad. Its focus remains firmly on the US market, particularly in the regions where it has established its branch network.

Street Address:

One Citizens Plaza

City:

Providence

State/Province:

RI

Country:

USA