Choice Home Warranty (CHW) is a prominent provider of home warranty service contracts in the United States, founded in 2008. The company offers protection plans designed to cover the repair or replacement costs for major home systems and appliances that malfunction due to normal wear and tear. These typically include heating and air conditioning systems, plumbing, electrical systems, refrigerators, ovens, dishwashers, and more. CHW aims to provide homeowners with financial peace of mind and a simplified process for addressing unexpected household repairs by connecting them with a network of pre-screened, local service technicians.
The Bedminster headquarters serves as the primary administrative and operational center for Choice Home Warranty. Key functions include executive leadership, national sales and marketing strategy, customer service oversight, claims administration, legal and compliance, and partner network management.
The headquarters is situated in a modern office park, providing a professional environment equipped with contemporary amenities. Specific architectural highlights are not widely publicized, but the facility is designed to support efficient operations.
The work culture at Choice Home Warranty's headquarters is reported to be fast-paced and customer-focused, emphasizing teamwork, problem-solving, and dedication to providing reliable home protection services. There is a focus on achieving sales targets and maintaining customer satisfaction.
This headquarters is significant as it centralizes the core operations and strategic decision-making for a company that serves hundreds of thousands of homeowners across the United States, coordinating a vast network of service contractors.
Choice Home Warranty's operations are primarily concentrated within the United States, where it offers home warranty plans in most states. The company does not currently maintain a significant international operational presence or offices outside of the U.S. Its 'global' function is centered on providing nationwide coverage within the U.S. through its extensive network of service technicians, managing claims and customer service for a diverse American homeowner base.
90 Washington Valley Road, Suite 1150
Bedminster
NJ
USA
Address: 10901 S Jog Rd, Ste 2, Boca Raton, FL 33428, USA (Note: This address is frequently associated with CHW operations and leadership.)
To support and manage operations, particularly for customers and service contractors in the Southeastern United States, and possibly to leverage the business environment and talent pool in the South Florida area.
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As of April 2025, Choice Home Warranty' leadership includes:
Choice Home Warranty has been backed by several prominent investors over the years, including:
No major C-suite executive hires or exits directly at Choice Home Warranty have been widely publicized in the last 12 months (approx. May 2023 - May 2024). The company's leadership structure appears stable under its current executive team, following its earlier acquisition by HomeServe and HomeServe's subsequent acquisition by Brookfield Infrastructure Partners.
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Choice Home Warranty commonly uses a standardized email format for its employees. Based on observed patterns and common corporate practices, the most prevalent format involves the first initial of the employee's first name followed by their full last name.
[firstinitial][lastname]@choicehomewarranty.com
Format
jdoe@choicehomewarranty.com
Example
80%
Success rate
Forbes Advisor • February 1, 2024
Choice Home Warranty was recognized by Forbes Advisor in its 2024 list of best home warranty companies. The review highlighted CHW's plan options and nationwide availability, noting it as a significant player in the home warranty industry....more
Business Wire (Brookfield Infrastructure) • January 4, 2023
Brookfield Infrastructure Partners L.P. announced the completion of its acquisition of HomeServe plc. As Choice Home Warranty was previously acquired by HomeServe, this transaction placed CHW under new ultimate ownership within Brookfield's portfolio of infrastructure assets....more
PR Newswire (HomeServe plc) • July 29, 2021
HomeServe PLC, an international home repairs and improvements business, announced it had completed the acquisition of Certain Home Inc., which operates under the brand name Choice Home Warranty. The acquisition aimed to expand HomeServe's market share in the U.S. home warranty sector....more
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