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Chatwork's Overview

Total employees165
HeadquartersMinato-ku, Tokyo
Founded2004

Chatwork is a Japanese-based business communication platform designed to streamline teamwork and enhance productivity for companies of all sizes. It combines chat, task management, file sharing, and video conferencing into a single interface, aiming to reduce email reliance and centralize workplace communication. Chatwork is particularly popular among small to medium-sized enterprises (SMEs) and supports remote work and efficient collaboration across departments and with external partners.

Where is Chatwork's Headquarters?

HQ Function

The Tokyo headquarters serves as the core for strategic planning, product development, engineering, global marketing initiatives, and corporate governance.

Notable Features:

Located in a modern office tower, the headquarters likely features an agile workspace design, advanced communication infrastructure, collaborative zones, and amenities fostering employee well-being and productivity.

Work Culture:

Chatwork's HQ fosters a culture of innovation, collaboration, and efficiency, mirroring its product's core values. It likely combines Japanese precision and work ethic with the dynamism of a global tech company.

HQ Significance:

The headquarters is crucial for driving Chatwork's innovation in business communication, managing its growth in the Japanese market, and spearheading its international expansion efforts.

Values Reflected in HQ: The headquarters' design and operations likely emphasize efficiency, open communication, teamwork, and a forward-thinking approach, aligning with Chatwork's mission to improve business productivity.

Location:

While headquartered in Tokyo, Japan, Chatwork maintains a global presence with international subsidiaries in the United States (California) and Taiwan (Taipei). These offices support regional business development, sales, marketing, and customer service. The Chatwork platform itself is available worldwide, supporting multiple languages and serving an international customer base looking to enhance business communication and collaboration.

Street Address:

Sumitomo Fudosan Mita Twin Building East Wing, 4-2-8 Shiba

City:

Minato-ku, Tokyo

State/Province:

Tokyo

Country:

Japan

Chatwork's Global Presence

Mountain View, California, USA

Address: Silicon Valley Area, Mountain View, CA, USA (Specific address for US subsidiary operations)

To drive adoption of Chatwork in the competitive US SaaS market, gather local user feedback for product enhancement, and build strategic partnerships in the region.

Taipei, Taiwan

Address: 11F-2, No. 102, Guangfu South Road, Daan District, Taipei City (Chatwork Taiwan Co., Ltd.)

To cater to the specific communication and collaboration needs of businesses in Taiwan and neighboring Asian markets, fostering growth and providing localized platform support.

Buying Intent Signals for Chatwork

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Chatwork

As of April 2025, Chatwork' leadership includes:

Masaki Yamamoto - Representative Director and CEO
Yoichi Hori - Director, Executive Vice President, Head of Product Division
Shoji Fukuda - Director, Senior Managing Executive Officer, Head of Business Division
Naoki Inoue - Director, CTO
Haruki Tsubouchi - Director, CFO

Investors of Chatwork

Chatwork has been backed by several prominent investors over the years, including:

GMO VenturePartners
JAFCO Co., Ltd.
SMBC Venture Capital
Mitsubishi UFJ Capital

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

In the past 12 months, Chatwork has focused on strengthening its leadership by appointing existing key personnel to new executive and director roles. These changes aim to bolster its strategic capabilities in technology, finance, and business operations.

New Appointments:

Naoki Inoue, Naoki Inoue, Chief Technology Officer, appointed as Director, strengthening board's tech expertise.
Haruki Tsubouchi, Haruki Tsubouchi, Chief Financial Officer, appointed as Executive Officer.
Shoji Fukuda, Shoji Fukuda, Head of Business Division, appointed as Executive Officer.

Technology (Tech Stack) used by Chatwork

Discover the tools Chatwork uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Chatwork Email Formats and Examples

While Chatwork encourages use of its platform for communications, corporate emails typically follow standard professional formats. Common patterns include [first].[last]@chatwork.com or [first_initial][last]@chatwork.com. For general inquiries, department-specific emails like support@ or ir@ are used.

[first].[last]@chatwork.com

Format

taro.yamada@chatwork.com (example format)

Example

75%

Success rate

News and media

Chatwork Press ReleaseJune 3, 2024

Chatwork Launches 'Chatwork Assistant AI (Beta)' to Enhance Productivity

Chatwork announced the beta release of 'Chatwork Assistant AI,' an AI-powered assistant integrated into its platform. This new feature, initially for paid plan users, aims to help summarize texts, create sentences, and improve work efficiency....more

Chatwork Corporate IRMay 10, 2024

Chatwork Releases Q1 FY2024 Financial Results

Chatwork announced its consolidated financial results for the first quarter of the fiscal year ending December 31, 2024. The report detailed revenue, profit margins, and progress on strategic initiatives, including the expansion of its BPaaS segment....more

Chatwork Corporate IRFebruary 14, 2024

Chatwork Announces Full-Year 2023 Financial Results and Future Outlook

Chatwork reported its full-year financial performance for 2023, highlighting user base growth and revenue increases. The company also outlined its strategic direction and investment plans for 2024, focusing on product development and market expansion....more

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