Chatwork is a Japanese-based business communication platform designed to streamline teamwork and enhance productivity for companies of all sizes. It combines chat, task management, file sharing, and video conferencing into a single interface, aiming to reduce email reliance and centralize workplace communication. Chatwork is particularly popular among small to medium-sized enterprises (SMEs) and supports remote work and efficient collaboration across departments and with external partners.
The Tokyo headquarters serves as the core for strategic planning, product development, engineering, global marketing initiatives, and corporate governance.
Located in a modern office tower, the headquarters likely features an agile workspace design, advanced communication infrastructure, collaborative zones, and amenities fostering employee well-being and productivity.
Chatwork's HQ fosters a culture of innovation, collaboration, and efficiency, mirroring its product's core values. It likely combines Japanese precision and work ethic with the dynamism of a global tech company.
The headquarters is crucial for driving Chatwork's innovation in business communication, managing its growth in the Japanese market, and spearheading its international expansion efforts.
While headquartered in Tokyo, Japan, Chatwork maintains a global presence with international subsidiaries in the United States (California) and Taiwan (Taipei). These offices support regional business development, sales, marketing, and customer service. The Chatwork platform itself is available worldwide, supporting multiple languages and serving an international customer base looking to enhance business communication and collaboration.
Sumitomo Fudosan Mita Twin Building East Wing, 4-2-8 Shiba
Minato-ku, Tokyo
Tokyo
Japan
Address: Silicon Valley Area, Mountain View, CA, USA (Specific address for US subsidiary operations)
To drive adoption of Chatwork in the competitive US SaaS market, gather local user feedback for product enhancement, and build strategic partnerships in the region.
Address: 11F-2, No. 102, Guangfu South Road, Daan District, Taipei City (Chatwork Taiwan Co., Ltd.)
To cater to the specific communication and collaboration needs of businesses in Taiwan and neighboring Asian markets, fostering growth and providing localized platform support.
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As of April 2025, Chatwork' leadership includes:
Chatwork has been backed by several prominent investors over the years, including:
In the past 12 months, Chatwork has focused on strengthening its leadership by appointing existing key personnel to new executive and director roles. These changes aim to bolster its strategic capabilities in technology, finance, and business operations.
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While Chatwork encourages use of its platform for communications, corporate emails typically follow standard professional formats. Common patterns include [first].[last]@chatwork.com or [first_initial][last]@chatwork.com. For general inquiries, department-specific emails like support@ or ir@ are used.
[first].[last]@chatwork.com
Format
taro.yamada@chatwork.com (example format)
Example
75%
Success rate
Chatwork Press Release • June 3, 2024
Chatwork announced the beta release of 'Chatwork Assistant AI,' an AI-powered assistant integrated into its platform. This new feature, initially for paid plan users, aims to help summarize texts, create sentences, and improve work efficiency....more
Chatwork Corporate IR • May 10, 2024
Chatwork announced its consolidated financial results for the first quarter of the fiscal year ending December 31, 2024. The report detailed revenue, profit margins, and progress on strategic initiatives, including the expansion of its BPaaS segment....more
Chatwork Corporate IR • February 14, 2024
Chatwork reported its full-year financial performance for 2023, highlighting user base growth and revenue increases. The company also outlined its strategic direction and investment plans for 2024, focusing on product development and market expansion....more
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