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Chattermill's Overview

Total employees76
HeadquartersLondon
Founded2015

Chattermill is a Unified Customer Feedback Analytics platform that utilizes cutting-edge artificial intelligence to help organizations understand and improve their customer experience. By aggregating feedback from various sources like reviews, surveys, support tickets, and social media, Chattermill's AI uncovers actionable insights, identifies key themes, and tracks sentiment. This enables businesses to make data-driven decisions to enhance customer satisfaction, reduce churn, and drive revenue growth. Companies use Chattermill to get a granular understanding of what their customers are saying and why, turning vast amounts of unstructured feedback into clear, prioritized actions.

Where is Chattermill's Headquarters?

HQ Function

The London headquarters serves as the central nerve center for Chattermill, housing key departments including executive leadership, product development, engineering, global sales, marketing, and customer success operations.

Notable Features:

Situated in a vibrant area known for tech companies, the office likely features a modern, open-plan design encouraging collaboration, with state-of-the-art technology infrastructure.

Work Culture:

Chattermill fosters a dynamic, innovative, and customer-obsessed work culture. There's a strong emphasis on collaboration, data-driven insights (both for their product and internal decisions), and continuous learning in the fast-evolving AI and CX space.

HQ Significance:

The London HQ is significant due to its access to a diverse international talent pool, proximity to major clients and partners, and its position within one of the world's leading financial and tech ecosystems, facilitating growth and investment.

Values Reflected in HQ: The headquarters' likely modern and collaborative setup reflects Chattermill's values of innovation, teamwork, and agility in addressing customer needs.

Location:

Chattermill supports a global customer base through its primary offices in London (UK) and Berlin (Germany). While these are its main physical hubs, the company employs a distributed workforce model allowing it to serve clients across North America, Europe, APAC, and other regions. Functions such as sales, customer success, and technical support are structured to provide coverage across different time zones and markets, ensuring businesses worldwide can leverage their AI-powered customer feedback analytics.

Street Address:

Kemp House, 160 City Road

City:

London

State/Province:

N/A

Country:

United Kingdom

Chattermill's Global Presence

Berlin, Germany

Address: c/o WeWork, Stresemannstraße 123, 10963 Berlin, Germany

To strengthen Chattermill's presence in key European markets, provide localized support for regional clients, and drive growth in the European Union.

Buying Intent Signals for Chattermill

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Chattermill

As of April 2025, Chattermill' leadership includes:

Mikhail Dubov - Co-founder & CEO
Dmitry Isupov - Co-founder & CTO
Frank Riemensperger - Chairman
Stefan Ciesla - VP of Finance
Ali Qureshi - VP Sales EMEA & APAC

Investors of Chattermill

Chattermill has been backed by several prominent investors over the years, including:

DN Capital
Point Nine Capital
Arma Partners
Ventech China (VVNP)
Entrepreneur First
Seedcamp

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Chattermill has been in a growth phase, strengthening its leadership. While specific C-suite churn isn't highly publicized, key strategic hires like Frank Riemensperger as Chairman (announced early 2023, slightly over 12 months but very significant) indicate a focus on scaling and governance. Day-to-day executive movements are less prominent in public news, suggesting internal stability or promotions.

New Appointments:

Frank Riemensperger, Frank Riemensperger appointed as Chairman, bringing extensive experience in scaling technology businesses.

Technology (Tech Stack) used by Chattermill

Discover the tools Chattermill uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Chattermill Email Formats and Examples

Chattermill most commonly uses the email format {first}@chattermill.com. This is a widely adopted pattern for tech companies, making it relatively easy to guess professional email addresses.

{first}@chattermill.com

Format

mikhail@chattermill.com

Example

90%

Success rate

News and media

MarTech SeriesNovember 16, 2023

UserTesting Announces New Integration with Chattermill

UserTesting, a leader in experience research and testing, announced a new integration with Chattermill. This collaboration enables businesses to gain a more holistic view of customer feedback by combining UserTesting's qualitative human insights with Chattermill's AI-powered analysis of text-based feedback, providing deeper context and actionable insights....more

Tech.euFebruary 16, 2023

Chattermill appoints former Accenture DACH head Frank Riemensperger as Chairman

Chattermill announced the appointment of Frank Riemensperger, previously the head of Accenture's DACH and Russia regions, as its new Chairman. This strategic move aims to leverage Riemensperger's extensive experience to guide Chattermill's global expansion and scaling efforts....more

TechCrunchFebruary 15, 2022

Chattermill raises $26M Series B for its ‘unified’ customer feedback analytics platform

Chattermill secured $26 million in Series B funding. The round was co-led by new investors Beringea and Ventech China, with participation from existing backers DN Capital, Point Nine, and Entrepreneur First. The funds are aimed at expanding its platform and global reach....more

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