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Charming Charlie's Overview

Total employees1254
HeadquartersHouston
Founded2004

Charming Charlie is a women's fashion accessories, jewelry, and apparel retailer known for its vibrant, color-categorized store layouts that made shopping an intuitive and fun experience. Founded in 2004 by Charlie Chanaratsopon, the company experienced rapid expansion, offering a wide array of affordable and trendy items including necklaces, earrings, bracelets, handbags, scarves, and small apparel items. However, it faced significant financial challenges, leading to two bankruptcies, first in 2017 and again in 2019, which resulted in the closure of all its physical stores. The brand was later revived, primarily as an e-commerce business, with a strategy to rebuild its customer base through online sales and potentially limited physical retail presence. It aims to continue offering a diverse range of fashion accessories at accessible price points.

Where is Charming Charlie's Headquarters?

HQ Function

The Houston headquarters serves as the central hub for Charming Charlie's operations, including e-commerce management, merchandising, marketing, brand strategy, and administrative functions.

Notable Features:

Post-restructuring, the headquarters likely operates from a more streamlined office space, focusing on functionality to support its primarily e-commerce model. Specific architectural highlights of the current facility are not widely publicized.

Work Culture:

The work culture at the revived Charming Charlie is likely focused on agility, digital innovation, and customer engagement in a fast-paced e-commerce environment. It would emphasize teamwork and adaptability as the brand navigates the competitive retail landscape.

HQ Significance:

The Houston headquarters is significant as it represents the brand's historical roots and its current efforts to rebuild and adapt its business model for sustainable growth, particularly in the online retail space.

Values Reflected in HQ: The headquarters likely reflects values of resilience, innovation in e-commerce, customer focus, and efficient operations as it works to re-establish the brand.

Location:

Charming Charlie's primary market is the United States, with its e-commerce platform serving customers nationwide. While they may offer international shipping options, their core operational presence, marketing, and brand strategy are focused on the U.S. market. Global functions are mainly related to e-commerce sales and digital marketing reach, rather than physical offices or stores abroad.

Street Address:

9800 Centre Pkwy, Suite 700

City:

Houston

State/Province:

Texas

Country:

USA

Charming Charlie's Global Presence

Nationwide, USA (Fulfilled by Third-Party Logistics)

Address: Various 3PL provider locations

These facilities handle inventory management, order packing, and shipping to customers across the United States, enabling the e-commerce operations.

Buying Intent Signals for Charming Charlie

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Charming Charlie

As of April 2025, Charming Charlie' leadership includes:

Steve Lovell - President & CEO (post-2020 acquisition/relaunch by SLJ Retail LLC)
Charlie Chanaratsopon - Founder (involved in the reacquisition of the brand)

Investors of Charming Charlie

Charming Charlie has been backed by several prominent investors over the years, including:

SLJ Retail LLC (led by Steve Lovell)
Charlie Chanaratsopon (Founder, re-invested)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Following its acquisition and relaunch, leadership is focused on rebuilding the brand. Specific executive hires or exits beyond the top leadership of SLJ Retail are not widely publicized as it operates as a private entity. The primary leadership change was Steve Lovell taking the helm post-acquisition.

New Appointments:

Steve Lovell, Steve Lovell, through his company SLJ Retail LLC, acquired Charming Charlie and took on the role of President & CEO to lead its relaunch, primarily as an e-commerce business.

Technology (Tech Stack) used by Charming Charlie

Discover the tools Charming Charlie uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Charming Charlie Email Formats and Examples

Common email formats for Charming Charlie employees, particularly at the corporate level, would likely follow standard business patterns. The most probable format is [first_initial][last]@[domain] or [first].[last]@[domain].

[first_initial][last]@charmingcharlie.com (e.g., jdoe@charmingcharlie.com) or [first].[last]@charmingcharlie.com (e.g., jane.doe@charmingcharlie.com)

Format

slovell@charmingcharlie.com

Example

70%

Success rate

News and media

Retail DiveFebruary 11, 2021

Charming Charlie relaunches e-commerce site, plots return to stores

Charming Charlie, under new ownership by founder Charlie Chanaratsopon and SLJ Retail, relaunched its e-commerce website with plans to gradually open physical stores in select markets throughout 2021. The revival focuses on its core offerings of affordable fashion accessories....more

ForbesSeptember 8, 2020

Charming Charlie Coming Back From The Retail Dead – Again

Charming Charlie announced its comeback under new ownership, SLJ Retail LLC, led by Steve Lovell. The plan involved relaunching its e-commerce site and opening 15 brick-and-mortar stores in 2021, focusing on a curated assortment of its well-known colorful accessories....more

USA TODAYJuly 11, 2019

Charming Charlie files for Chapter 11 bankruptcy, will close all of its stores

Charming Charlie filed for Chapter 11 bankruptcy for the second time and announced it would be closing all of its approximately 261 stores across 38 states. This marked a significant downturn for the once-popular accessories retailer....more

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