Charlotte Russe is an American retail chain specializing in trendy and affordable fashion for young women. Founded in 1975, the brand offers a wide range of apparel, dresses, shoes, and accessories. After facing financial difficulties and store closures in 2019, Charlotte Russe was acquired by YM Inc. and later by CMI Acquisition LLC in 2023. It has since relaunched primarily as an e-commerce platform, though it maintains a select number of physical retail locations. The brand continues to focus on providing fast-fashion styles for a youthful demographic.
Oversees e-commerce platform, merchandising, marketing, and logistics for Charlotte Russe's online and limited retail presence.
Focus on efficient logistics and digital infrastructure to support its primarily online business model.
Likely a dynamic and adaptive work environment, reflecting the fast-paced nature of fast fashion and e-commerce, with an emphasis on digital trends and customer engagement.
Represents the brand's operational core after its restructuring, enabling its continued presence in the competitive fashion market under new ownership.
Charlotte Russe primarily serves customers in the United States through its e-commerce website (charlotterusse.com) and its physical retail stores. While its e-commerce platform may offer shipping to select international destinations, its main operational focus and brand presence are concentrated within the U.S. market.
Specific corporate office address is not publicly designated. Key operational address for returns: 3880 N. Mission Road
Los Angeles (primary operational hub)
California
USA
Address: Multiple retail locations across the United States. As of mid-2023, approximately 10 stores were operational.
To provide a physical shopping experience, enhance brand visibility, and offer customer service in targeted regions, complementing the primary e-commerce channel.
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As of April 2025, Charlotte Russe' leadership includes:
Charlotte Russe has been backed by several prominent investors over the years, including:
The most significant leadership-related news in the last 12-18 months was the acquisition of Charlotte Russe by CMI Acquisition LLC in May 2023. Specific executive hires or exits solely for the Charlotte Russe brand under the new ownership are not widely publicized as leadership is likely integrated with the parent company.
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Specific corporate email formats for Charlotte Russe under its current ownership (CMI Acquisition LLC) are not publicly confirmed. Customer service inquiries are typically handled through website contact forms or a general support email address. For corporate communications, formats would likely align with those used by the parent company, AKIRA, or be specific to the Charlotte Russe domain if maintained for corporate staff.
Likely [firstinitial][lastname]@charlotterusse.com or [first].[last]@charlotterusse.com for any direct employees, though this is speculative. Customer support uses a generic address.
Format
support@charlotterusse.com (Customer Support)
Example
70%
Success rate
Retail Dive • May 2, 2023
Charlotte Russe has been acquired by CMI Acquisition LLC, the parent company of fellow fashion retailer AKIRA. The deal included Charlotte Russe's e-commerce operations and its existing physical stores (reportedly around 10 at the time). This marked another ownership change for the brand, which had previously been operated by YM Inc. following a 2019 bankruptcy....more
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