Charlestowne Hotels is a renowned full-service hospitality management company with over 40 years of experience, specializing in independent hotels, boutique properties, lifestyle accommodations, and branded soft-brand hotels across the United States. They offer a comprehensive suite of services including operations management, marketing and sales, revenue optimization, finance and accounting, and food and beverage programming. Charlestowne Hotels is dedicated to maximizing asset value for owners and delivering unique, memorable experiences for guests, managing a diverse portfolio with a tailored approach to each property's distinct character.
The headquarters serves as the central command for all strategic, operational, marketing, financial, and development activities of the company, supporting its extensive portfolio of managed hotels.
The office is situated in a modern commercial building, designed to facilitate collaboration and innovation among the corporate team. Specific architectural details are not widely publicized, but it provides a contemporary and professional work environment.
Charlestowne Hotels fosters a dynamic and collaborative work culture rooted in a passion for hospitality. Employees are encouraged to be proactive, innovative, and results-oriented, with a strong emphasis on teamwork and supporting the success of each managed property.
The Mount Pleasant headquarters is strategically important for overseeing the company's nationwide operations, developing growth strategies, and maintaining consistent service excellence across its diverse hotel portfolio.
Charlestowne Hotels' operational focus and portfolio of managed properties are currently concentrated within the United States. They provide comprehensive hotel management services to a diverse range of hotels across various states. While their expertise is recognized nationally, specific international operations are not a primary component of their current public presence.
200 Wingo Way, Suite 201
Mount Pleasant
SC
USA
Address: Distributed across managed hotel properties
Each managed property acts as an operational hub within its specific market, responsible for executing brand standards, managing local staff, driving revenue, and ensuring exceptional guest experiences, all under the guidance and support of the corporate headquarters and regional leadership teams.
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As of April 2025, Charlestowne Hotels' leadership includes:
Charlestowne Hotels has been backed by several prominent investors over the years, including:
In May 2024, Charlestowne Hotels, under The Indigo Road Hospitality Group, announced key internal promotions to bolster its executive leadership team. These changes position the company for continued growth and operational excellence. No major C-level departures were publicly announced in conjunction with these promotions.
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Charlestowne Hotels typically uses a standard email format for its employees. The most common structure is [first].[last]@charlestownehotels.com. While variations may exist, this format is widely adopted within the organization.
[first].[last]@charlestownehotels.com
Format
example.person@charlestownehotels.com
Example
85%
Success rate
Hotel Online • May 22, 2024
Charlestowne Hotels announced it has received a Marriott Select Brands (MSB) Excellence Award for the third consecutive year. This recognition highlights Charlestowne's commitment to operational excellence, guest satisfaction, and successful management of its Marriott-branded properties....more
Lodging Magazine • May 7, 2024
The Indigo Road Hospitality Group announced significant leadership promotions within its Charlestowne Hotels management division. Matt Barba was promoted to President, Kyle Hughey to COO, Max Spangler to CCO, and Jennifer Jost to CFO, aiming to drive continued growth and strategic initiatives....more
Hotel Management • April 16, 2024
Charlestowne Hotels has expanded its portfolio by adding The Vin Hotel, Autograph Collection, in Grapevine, Texas, to its management roster. This addition strengthens Charlestowne's presence in key Texas markets and underscores its expertise in managing lifestyle and Autograph Collection properties....more
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