Charles Tyrwhitt is a British multi-channel menswear retailer specializing in dress shirts, ties, suits, casualwear, shoes, and accessories. Founded in 1986 by Nicholas Wheeler, the company is renowned for its commitment to quality craftsmanship, classic British style, and excellent customer service. Charles Tyrwhitt operates globally through its e-commerce platform, mail order, and a network of retail stores in the UK, USA, and formerly Europe.
The London headquarters serves as the global nerve center for Charles Tyrwhitt, overseeing core functions including strategic planning, product design and development, merchandising, marketing, e-commerce operations, and corporate administration.
Situated in the Cottons Centre, a modern office complex on the South Bank of the River Thames, the HQ benefits from a prime central London location with contemporary facilities and excellent transport links.
The work culture at Charles Tyrwhitt's HQ is often described as dynamic, entrepreneurial, and customer-centric, fostering a passion for the brand and its products. There's a strong emphasis on teamwork, quality, and adapting to the fast-paced retail environment.
The headquarters is pivotal in driving the brand's global strategy, maintaining its British heritage, and ensuring consistent quality and customer experience across all channels and international markets.
Charles Tyrwhitt maintains a significant global presence, primarily through its robust e-commerce platform with dedicated websites for various countries including the UK, USA, Germany, Australia, and Ireland. This is supported by international shipping and logistics capabilities. Globally supported functions include localized digital marketing, multi-lingual customer service, and product adaptation for different markets. While product design and core brand strategy are centralized in the UK, the company operates retail stores in major UK cities and key international locations like New York, Washington D.C., Chicago and Philadelphia.
Cottons Centre, Cottons Lane
London
England
United Kingdom
Address: Unit 1, Monks Way, Brinklow, Milton Keynes, MK10 0BY, United Kingdom
Ensures efficient and timely delivery of products to customers and retail stores across the UK and supports logistical operations for parts of Europe.
Address: 377 Madison Ave, New York, NY 10017, USA (Flagship store & likely regional operations hub)
Drives brand presence and growth in the significant US market, adapting strategies to American consumer preferences and managing regional sales channels.
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As of April 2025, Charles Tyrwhitt' leadership includes:
Charles Tyrwhitt has been backed by several prominent investors over the years, including:
Over the past year, Charles Tyrwhitt has experienced a key leadership transition within its operations team, appointing a new Chief Operating Officer to steer its supply chain and operational strategies.
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Charles Tyrwhitt typically utilizes standardized email formats for its employees, primarily based on names. The most common formats are 'firstname.lastname@charlestyrwhitt.com' and 'firstinitiallastname@charlestyrwhitt.com'. These patterns facilitate professional communication both internally and externally.
firstname.lastname@charlestyrwhitt.com
Format
jane.doe@charlestyrwhitt.com
Example
85%
Success rate
TheIndustry.fashion • May 10, 2024
Charles Tyrwhitt has partnered with The Re-Wardrobe to introduce a new repair service for its garments. This initiative allows customers to extend the lifespan of their shirts, suits, trousers, and chinos, promoting sustainability and product longevity....more
Retail Gazette • January 9, 2024
Charles Tyrwhitt reported a significant increase in sales and profits for the fiscal year ending July 2023. Turnover rose by 20% to £265.7 million, and pre-tax profit more than doubled to £20.1 million, attributed to strong performance in stores and online, particularly with the resurgence of office wear....more
Drapers • October 13, 2023
Charles Tyrwhitt announced the appointment of Jonathan Blanchard as its new chief operating officer. He was set to join the menswear retailer in February 2024, taking over from Richard Nelson....more
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