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charles's Overview

Total employees110
HeadquartersBerlin
Founded2019

Charles is a Berlin-based software company specializing in conversational commerce. Their core offering is an all-in-one platform that enables e-commerce businesses and brands to utilize WhatsApp for marketing campaigns, sales transactions, and customer service. By integrating deeply with shop systems like Shopify and providing tools for automation and personalized communication, Charles helps companies build stronger customer relationships and unlock new revenue streams directly within the world's most popular messaging app.

Where is charles's Headquarters?

HQ Function

Serves as the primary center for company leadership, product development, software engineering, sales strategy, marketing operations, and corporate administration.

Notable Features:

Located within Mindspace, a modern co-working facility, offering a collaborative environment with flexible workspaces, advanced amenities, and networking opportunities with other tech companies.

Work Culture:

Characterized by a dynamic, innovative, and fast-paced startup culture. Emphasis is placed on agile methodologies, teamwork, customer-centricity, and a passion for leveraging technology to redefine commerce.

HQ Significance:

Strategically positioned in Berlin to tap into a rich pool of tech talent, access investment opportunities, and engage with a vibrant ecosystem of startups and established businesses.

Values Reflected in HQ: The choice of a collaborative and modern workspace like Mindspace reflects Charles's values of innovation, flexibility, community engagement, and efficient operations.

Location:

Charles, while headquartered in Berlin, Germany, operates with a global mindset, serving clients primarily across Europe and increasingly beyond. Its SaaS platform is designed for international use, supporting multiple languages and currencies. The company's global reach is facilitated through its technology, strategic partnerships, and a team equipped to handle international business operations, focusing on enabling brands worldwide to leverage conversational commerce on WhatsApp.

Street Address:

c/o Mindspace, Krausenstraße 9-10

City:

Berlin

State/Province:

Berlin

Country:

Germany

charles's Global Presence

Distributed Teams (Focus: Europe)

Address: N/A (Remote Operations)

To effectively serve a growing roster of clients in key European markets (e.g., DACH, UK, France, Italy, Spain) by providing localized sales, customer success, and market development for its WhatsApp conversational commerce platform.

Buying Intent Signals for charles

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of charles

As of April 2025, charles' leadership includes:

Artjem Weissbeck - Co-Founder & Co-CEO
Andreas Tussing - Co-Founder & Co-CEO
Sascha Knopp - Chief Technology Officer (CTO)

Investors of charles

charles has been backed by several prominent investors over the years, including:

Accel
HV Capital
Salesforce Ventures
Target Global

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Charles's core leadership team has shown stability. No major C-level executive hires or departures have been publicly announced in the past 12 months. The company continues to be led by its co-founders.

Departures

N/A, No specific high-profile executive departures have been publicly announced by Charles in the last 12 months.

New Appointments:

N/A, No specific new C-level executive appointments have been publicly announced by Charles in the last 12 months. Growth may be occurring at other management levels.

Technology (Tech Stack) used by charles

Discover the tools charles uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

charles Email Formats and Examples

Charles likely utilizes standard professional email address formats. Based on publicly available information and common industry practices, formats such as [firstname].[lastname]@[domain] are often used.

[firstname].[lastname]@charles.co

Format

artjem.weissbeck@charles.co

Example

75%

Success rate

News and media

Charles BlogNovember 21, 2023

Charles Achieves SOC 2 Type II Compliance

Charles announced its successful completion of the SOC 2 Type II audit, reinforcing its commitment to the highest standards of data security and privacy for its clients. This certification validates the effectiveness of Charles's controls relevant to security, availability, processing integrity, confidentiality, and privacy of customer data....more

Charles BlogSeptember 20, 2023

Charles Becomes an Official Shopify Plus Certified App Partner

Charles announced its certification as an official Shopify Plus App Partner. This partnership enables large-scale Shopify merchants to seamlessly integrate Charles's WhatsApp conversational commerce platform, enhancing capabilities for personalized marketing, sales, and customer service directly through WhatsApp....more

TechCrunch / Charles BlogMay 4, 2022

Charles Raises $20M Series A Led by Accel to Expand Conversational Commerce Platform

Charles secured $20 million in Series A funding led by Accel, with participation from HV Capital and Salesforce Ventures. The investment is aimed at accelerating product development, expanding its team, and scaling its operations across Europe to meet growing demand for its WhatsApp-based conversational commerce solutions....more

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