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Chargebacks911's Overview

Total employees214
HeadquartersSarasota
Founded2012

Chargebacks911 is an industry-leading Eglobal company specializing in chargeback management and fraud prevention. They offer comprehensive, technology-driven solutions combined with human expertise to help online merchants identify and dispute invalid chargebacks, recover lost revenue, and reduce future chargeback occurrences. Catering to businesses of all sizes across diverse sectors, Chargebacks911 aims to simplify the complexities of payment disputes and enhance profitability for their clients by tackling issues from friendly fraud to true criminal fraud.

Where is Chargebacks911's Headquarters?

HQ Function

The Sarasota headquarters houses key departments including operations, client management, technology development oversight, and strategic leadership for the North American market.

Notable Features:

The office is likely a modern, professional space equipped with advanced technology infrastructure, designed to support a high-performance team focused on fintech solutions and client services.

Work Culture:

Chargebacks911 fosters a dynamic, innovative, and results-oriented work culture. Employees are encouraged to be experts in the evolving payments landscape, focusing on problem-solving and delivering exceptional value to merchants.

HQ Significance:

This headquarters is crucial for Chargebacks911's U.S. and broader North American operations, acting as a command center for service delivery, innovation, and regional growth in the critical chargeback management sector.

Values Reflected in HQ: The headquarters likely embodies Chargebacks911's core values of expertise, innovation, integrity, client advocacy, and a commitment to excellence in the fight against chargebacks and fraud.

Location:

Chargebacks911 operates globally, providing its chargeback management and fraud prevention services to merchants worldwide. Through its strategically located offices in North America, Europe, and Asia, and a robust technological platform, the company offers 24/7 multilingual support, tailored risk analysis, dispute representment, and advanced analytics to help businesses across different continents combat payment disputes effectively.

Street Address:

300 S. Pineapple Ave., Suite 600

City:

Sarasota

State/Province:

FL

Country:

USA

Chargebacks911's Global Presence

Salford, Greater Manchester, UK

Address: Suite 302, Digital World Centre, 1 Lowry Plaza, The Quays, Salford, M50 3UB

To provide localized expertise and support for European clients, navigating the diverse European e-commerce landscape and ensuring compliance with regional financial directives.

Singapore, Singapore

Address: Suite 708, City Gate, 371 Beach Road, Singapore, 199597

To cater to the unique needs of merchants in the APAC region, understanding diverse local payment methods, consumer behaviors, and regulatory frameworks to offer effective chargeback solutions.

Buying Intent Signals for Chargebacks911

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Chargebacks911

As of April 2025, Chargebacks911' leadership includes:

Monica Eaton - Founder
Gary Cardone - CEO (Fi911, parent company)
Eric Sandler - Chief Financial Officer
Suresh Dakshina - President of Technology
Jarrod Wright - Vice President of Marketing

Investors of Chargebacks911

Chargebacks911 has been backed by several prominent investors over the years, including:

Chargebacks911 has been primarily privately funded and bootstrapped since its inception, focusing on organic growth and profitability.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As of late 2023/early 2024, there have been no major, widely publicized executive new hires or departures specifically announced for Chargebacks911 within the last 12 months. The leadership team has remained relatively stable, with potential internal role evolutions as the company grows and operates within the Fi911 structure.

Technology (Tech Stack) used by Chargebacks911

Discover the tools Chargebacks911 uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Chargebacks911 Email Formats and Examples

Chargebacks911 commonly uses the 'first.last@chargebacks911.com' email format for its employees. While this is the most prevalent, other formats may exist within the organization.

first.last@chargebacks911.com

Format

john.doe@chargebacks911.com

Example

85%

Success rate

News and media

Business WireOctober 5, 2023

Chargebacks911 Named ‘Overall Fraud Prevention Solution of the Year’ by CyberSecurity Breakthrough Awards

Chargebacks911 was recognized as the 'Overall Fraud Prevention Solution of the Year' in the 7th annual CyberSecurity Breakthrough Awards, highlighting its innovative technology and effectiveness in combating e-commerce fraud....more

Fi911September 20, 2023

Chargebacks911 Founder Monica Eaton Discusses Future of Payments at MRC Barcelona

Monica Eaton, Founder of Chargebacks911 and CIO of parent company Fi911, shared expert insights on the evolving payments landscape, including AI, real-time payments, and advanced fraud prevention strategies, at the Merchant Risk Council (MRC) conference in Barcelona....more

PR NewswireJuly 19, 2023

Chargebacks911 Offers Critical Advice for Merchants to Combat Rising Friendly Fraud

Chargebacks911 provided actionable strategies and advice for e-commerce merchants to better identify, manage, and prevent the increasing incidence of friendly fraud, emphasizing proactive measures and robust dispute responses....more

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