Chargebacks911 is an industry-leading Eglobal company specializing in chargeback management and fraud prevention. They offer comprehensive, technology-driven solutions combined with human expertise to help online merchants identify and dispute invalid chargebacks, recover lost revenue, and reduce future chargeback occurrences. Catering to businesses of all sizes across diverse sectors, Chargebacks911 aims to simplify the complexities of payment disputes and enhance profitability for their clients by tackling issues from friendly fraud to true criminal fraud.
The Sarasota headquarters houses key departments including operations, client management, technology development oversight, and strategic leadership for the North American market.
The office is likely a modern, professional space equipped with advanced technology infrastructure, designed to support a high-performance team focused on fintech solutions and client services.
Chargebacks911 fosters a dynamic, innovative, and results-oriented work culture. Employees are encouraged to be experts in the evolving payments landscape, focusing on problem-solving and delivering exceptional value to merchants.
This headquarters is crucial for Chargebacks911's U.S. and broader North American operations, acting as a command center for service delivery, innovation, and regional growth in the critical chargeback management sector.
Chargebacks911 operates globally, providing its chargeback management and fraud prevention services to merchants worldwide. Through its strategically located offices in North America, Europe, and Asia, and a robust technological platform, the company offers 24/7 multilingual support, tailored risk analysis, dispute representment, and advanced analytics to help businesses across different continents combat payment disputes effectively.
300 S. Pineapple Ave., Suite 600
Sarasota
FL
USA
Address: Suite 302, Digital World Centre, 1 Lowry Plaza, The Quays, Salford, M50 3UB
To provide localized expertise and support for European clients, navigating the diverse European e-commerce landscape and ensuring compliance with regional financial directives.
Address: Suite 708, City Gate, 371 Beach Road, Singapore, 199597
To cater to the unique needs of merchants in the APAC region, understanding diverse local payment methods, consumer behaviors, and regulatory frameworks to offer effective chargeback solutions.
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As of April 2025, Chargebacks911' leadership includes:
Chargebacks911 has been backed by several prominent investors over the years, including:
As of late 2023/early 2024, there have been no major, widely publicized executive new hires or departures specifically announced for Chargebacks911 within the last 12 months. The leadership team has remained relatively stable, with potential internal role evolutions as the company grows and operates within the Fi911 structure.
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Chargebacks911 commonly uses the 'first.last@chargebacks911.com' email format for its employees. While this is the most prevalent, other formats may exist within the organization.
first.last@chargebacks911.com
Format
john.doe@chargebacks911.com
Example
85%
Success rate
Business Wire • October 5, 2023
Chargebacks911 was recognized as the 'Overall Fraud Prevention Solution of the Year' in the 7th annual CyberSecurity Breakthrough Awards, highlighting its innovative technology and effectiveness in combating e-commerce fraud....more
Fi911 • September 20, 2023
Monica Eaton, Founder of Chargebacks911 and CIO of parent company Fi911, shared expert insights on the evolving payments landscape, including AI, real-time payments, and advanced fraud prevention strategies, at the Merchant Risk Council (MRC) conference in Barcelona....more
PR Newswire • July 19, 2023
Chargebacks911 provided actionable strategies and advice for e-commerce merchants to better identify, manage, and prevent the increasing incidence of friendly fraud, emphasizing proactive measures and robust dispute responses....more
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