Chargebacks911 is a global leader in chargeback management, providing comprehensive solutions for merchants to prevent and fight chargebacks. Founded by merchants for merchants, the company leverages a combination of advanced technology and human expertise to address post-transaction fraud, friendly fraud, and chargeback disputes. Their services aim to help businesses minimize revenue loss, protect their merchant accounts, and improve overall operational efficiency in handling payment disputes.
Serves as the central hub for operations, strategic planning, technology development, and client support for North American and global clients.
Modern office facilities designed to foster collaboration and innovation, equipped with state-of-the-art technology for chargeback analysis and management.
A fast-paced, results-driven environment focused on innovation in the fintech space. Emphasis on teamwork, continuous learning, and providing exceptional service to merchants.
The Tampa headquarters is pivotal for Chargebacks911's operations in the Americas and plays a key role in their global strategy for combating chargeback fraud.
Chargebacks911 supports merchants globally, with key operational centers in North America (Tampa, USA) and Europe (Liverpool, UK). They offer their chargeback prevention, management, and recovery services to businesses across various industries worldwide, leveraging a global network and understanding of international payment systems and regulations. While physical offices are concentrated, their services and client base span across North America, Europe, Asia-Pacific, Latin America, and other regions.
333 N. Falkenburg Road, Suite A-130
Tampa
Florida
USA
Address: 20 Chapel Street, Liverpool, L3 9AG, UK
To provide localized chargeback management solutions and support, catering to the diverse payment ecosystems and regulatory environments across Europe, the Middle East, and Africa.
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As of April 2025, Chargeback' leadership includes:
Chargeback has been backed by several prominent investors over the years, including:
In the past year, Chargebacks911 saw a significant leadership transition with the appointment of a new CEO to guide its next phase of growth, while the founder continues in a key operational role.
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Chargebacks911 likely utilizes common professional email formats for its employees. While specific patterns can vary, a frequent structure involves a combination of the employee's first and last name, typically in formats like first initial followed by last name, or first name separated by a dot from the last name.
[first_initial][last]@chargebacks911.com (e.g., jsmith@chargebacks911.com) or [first].[last]@chargebacks911.com (e.g., john.smith@chargebacks911.com)
Format
jsmith@chargebacks911.com
Example
75%
Success rate
PR Newswire • June 4, 2024
Chargebacks911 highlighted the significant increase in travel-related chargebacks and fraud driven by 'revenge travel' post-pandemic, urging merchants to adopt proactive measures....more
Business Wire • May 1, 2024
Monica Eaton, Founder and COO of Chargebacks911, was recognized as a Gold Globee® Winner in the 2024 Globee® Awards for Women in Business for her leadership and contributions to the industry....more
Finextra • January 10, 2024
Chargebacks911 announced the appointment of Guy Harris as its new Chief Executive Officer, tasked with leading the company's next phase of growth and innovation in the chargeback management sector....more
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