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Change's Overview

Total employees336
HeadquartersNashville
Founded2009

Change Healthcare is a leading healthcare technology company, now operating as part of Optum, a subsidiary of UnitedHealth Group. It provides a comprehensive suite of software, analytics, network solutions, and technology-enabled services designed to improve clinical decision-making, simplify financial and administrative processes, and enhance patient engagement. By connecting payers, providers, and patients, Change Healthcare's solutions aim to drive better health outcomes and create a more efficient healthcare system. Its offerings span revenue cycle management, payment accuracy, clinical data exchange, patient engagement, and enterprise imaging. The acquisition by Optum, completed in October 2022, aims to combine Change Healthcare's capabilities with Optum's extensive resources to accelerate the transformation of healthcare delivery and payment.

Where is Change's Headquarters?

HQ Function

Historically served as the primary corporate headquarters for Change Healthcare, housing executive leadership, strategic planning, and core operational teams. Post-acquisition by Optum, this location continues to be a significant operational hub for the integrated entity, focusing on healthcare technology solutions.

Notable Features:

Located in downtown Nashville, a major healthcare industry hub, the office likely features modern amenities designed for collaboration and technological development. Specific features are now part of Optum's broader real estate portfolio.

Work Culture:

Prior to acquisition, Change Healthcare fostered a culture of innovation, collaboration, and a focus on solving complex healthcare challenges. As part of Optum, the culture is integrating with Optum's emphasis on data-driven insights, efficiency, and improving health outcomes on a larger scale, while maintaining a focus on technological advancement.

HQ Significance:

The Nashville location remains significant as a center for healthcare technology development and operations, reflecting the city's importance in the U.S. healthcare sector. It represents a key node in Optum's network for delivering advanced healthcare solutions.

Values Reflected in HQ: The facility and its operations reflect a commitment to innovation in healthcare technology, efficiency in service delivery, and collaboration among diverse teams, now aligned with Optum's broader mission.

Location:

While Change Healthcare's primary focus has been the U.S. healthcare system, some of its operations and technology development, particularly in areas like software engineering and data analytics, had international components (e.g., India, Israel via past acquisitions). As part of Optum, which has a more extensive global footprint including operations in India, the Philippines, Ireland, UK, Brazil and other countries, these capabilities are now integrated into Optum's global delivery model, supporting U.S. healthcare clients and potentially Optum's international initiatives.

Street Address:

424 Church St, Suite 1400

City:

Nashville

State/Province:

TN

Country:

USA

Change's Global Presence

Emeryville, CA, USA

Address: Specific addresses now managed under Optum's portfolio; historically a key tech hub for Change Healthcare.

Supports innovation and development of healthcare IT solutions, serving as a key talent and technology hub for Optum in the Bay Area.

Alpharetta, GA, USA

Address: Addresses managed under Optum; historically a major operational center.

Provides key operational support and product development capabilities, leveraging the Atlanta area's growing tech and healthcare talent pool for Optum.

King of Prussia, PA, USA

Address: Addresses managed under Optum; historically important for certain business units.

Contributes to Optum's portfolio of healthcare solutions, particularly in financial services and decision support tools, serving clients in the Mid-Atlantic and Northeast.

Buying Intent Signals for Change

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Change

As of April 2025, Change' leadership includes:

Sir Andrew Witty - Chief Executive Officer, UnitedHealth Group
Dirk McMahon - President and Chief Operating Officer, UnitedHealth Group (Oversees Optum)
Roger Connor - Chief Executive Officer, Optum Insight
Heather Cianfrocco - Chief Executive Officer, Optum
Neil de Crescenzo - Former President and CEO, Change Healthcare (Departed post-acquisition)

Investors of Change

Change has been backed by several prominent investors over the years, including:

Blackstone (Pre-acquisition)
Hellman & Friedman (Pre-acquisition)
UnitedHealth Group (Current Parent Company via Optum)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Following the October 2022 acquisition by Optum, the standalone Change Healthcare executive team largely transitioned. Key leadership for former Change Healthcare assets now resides within Optum's executive structure. Most significant 'exits' from Change Healthcare's standalone leadership occurred around the acquisition. Recent news primarily pertains to Optum leadership overseeing these integrated services.

Departures

Neil de Crescenzo, Neil de Crescenzo, former CEO of Change Healthcare, departed following the completion of the acquisition by Optum.

Technology (Tech Stack) used by Change

Discover the tools Change uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Change Email Formats and Examples

Historically, Change Healthcare used formats like [first].[last]@changehealthcare.com. Since the acquisition by Optum, official communications and employee emails predominantly use Optum or UnitedHealth Group domains (e.g., @optum.com, @uhg.com). Common patterns for these larger organizations include [first].[last] or [first_initial][last].

[first].[last]@optum.com or [first_initial][last]@optum.com (and similar for @uhg.com)

Format

jane.doe@optum.com

Example

80%

Success rate

News and media

Associated PressMarch 18, 2024

Change Healthcare Cyberattack: Feds open probe into UnitedHealth over breach as major disruption continues

The U.S. Department of Health and Human Services has opened an investigation into UnitedHealth Group regarding the massive cyberattack on its Change Healthcare unit. The breach, which started in late February 2024, has caused significant disruptions to prescription fulfillment and payments across the U.S. healthcare system....more

ReutersFebruary 29, 2024

Change Healthcare Cyberattack Attributed to ALPHV/Blackcat Ransomware Gang

The disruptive cyberattack on Change Healthcare has been attributed to the 'ALPHV' or 'Blackcat' ransomware gang. This incident has crippled parts of the U.S. healthcare system, affecting claims processing, payments, and prescription services for weeks....more

UnitedHealth Group NewsroomOctober 3, 2022

UnitedHealth Group Completes Combination with Change Healthcare

UnitedHealth Group announced it has completed its combination with Change Healthcare. Change Healthcare will be combined with Optum Insight to provide broader and more effective healthcare solutions, connecting and simplifying core clinical, administrative, and payment processes....more

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