Change Healthcare, now an integral part of Optum, is a leading healthcare technology company dedicated to transforming the U.S. healthcare system. It provides a wide array of software, analytics, network solutions, and technology-enabled services. These solutions help payers, providers, and patients navigate the complexities of healthcare, aiming to improve clinical decision-making, simplify financial processes, and enhance the overall patient experience. By connecting key stakeholders across the healthcare ecosystem, Change Healthcare, within Optum, facilitates more efficient and effective care delivery and payment.
Serves as a key operational center for Change Healthcare's business lines, focusing on software development, client services, and administrative functions within the Optum framework. It supports the development and delivery of healthcare IT solutions.
The Nashville campus is situated in a prominent healthcare technology corridor, featuring modern office spaces designed to foster collaboration and innovation among its teams.
As part of Optum, the work culture emphasizes innovation, integrity, compassion, relationships, and performance. Employees are encouraged to tackle complex healthcare challenges and contribute to a better healthcare system.
Nashville's strong healthcare ecosystem, including a rich talent pool and numerous industry partners, makes it a strategic location for Change Healthcare's operations and its mission to advance healthcare technology.
While primarily focused on the U.S. healthcare market, Change Healthcare, now as part of Optum, has capabilities that support global operations. Historically, Change Healthcare had international offices and operations, including in Canada, and support centers in locations like India and the Philippines for business process outsourcing and technology development. Optum has a significant global footprint, and Change Healthcare's capabilities are now part of this broader international presence, supporting multinational clients and leveraging global talent for R&D and service delivery.
3055 Lebanon Pike
Nashville
Tennessee
USA
Address: 1150 First Avenue, Suite 500, King of Prussia, PA 19406 (Note: Verify current status post-Optum integration)
Serves as a key hub for serving clients in the Northeastern United States, providing localized support and expertise for Change Healthcare's offerings, now integrated within Optum.
Address: 200 North Point Center E, Alpharetta, GA 30022 (Note: Verify current status post-Optum integration)
Supports a broad client base across the Southeastern United States and has been instrumental in the development of core technology platforms for the company.
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As of April 2025, Change Healthcare' leadership includes:
Change Healthcare has been backed by several prominent investors over the years, including:
Following the acquisition by Optum (completed in October 2022), leadership from the former Change Healthcare was integrated into Optum or transitioned. As such, distinct 'Change Healthcare' executive announcements are rare. Executive movements in the last 12 months would typically be within the broader Optum leadership structure overseeing the integrated businesses. No high-profile executive hires or exits specifically branded under 'Change Healthcare' have been widely publicized recently.
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Historically, Change Healthcare used email formats like [first_initial][last]@changehealthcare.com or [first].[last]@changehealthcare.com. Since the acquisition by Optum, employees are part of the Optum organization, and email addresses typically follow Optum's standard formats, such as [first].[last]@optum.com or [first_initial][last]@optum.com.
[first].[last]@optum.com (current common format)
Format
jane.doe@optum.com
Example
80%
Success rate
U.S. Department of Health & Human Services (HHS) • April 22, 2024
The U.S. Department of Health & Human Services Office for Civil Rights announced an investigation into UnitedHealth Group following the major cyberattack on its Change Healthcare subsidiary, focusing on compliance with HIPAA rules....more
Reuters • May 1, 2024
UnitedHealth Group CEO Andrew Witty testified before U.S. senators, stating that hackers gained access to Change Healthcare's systems using compromised credentials on a server that did not have multi-factor authentication....more
Optum Solutions Status Page / News Releases • February 21, 2024
Change Healthcare, a unit of UnitedHealth Group's Optum, reported a major cybersecurity incident that began on February 21, 2024, leading to widespread disruptions in prescription fulfillment, payment processing, and other healthcare services across the United States....more
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