CEX.IO is a well-established multi-functional cryptocurrency exchange, trusted by over five million users globally since its founding in 2013. Initially operating as a Bitcoin cloud mining provider, CEX.IO has evolved into a comprehensive ecosystem offering a suite of products for diverse crypto participants. These include a user-friendly trading platform for buying, selling, and trading a wide range of digital assets, staking services for earning rewards on crypto holdings, crypto-backed loans, and institutional-grade solutions via CEX.IO Prime. CEX.IO emphasizes security, regulatory compliance, and customer support, aiming to make cryptocurrency accessible and safe for beginners and experienced traders alike. The platform provides various trading tools, mobile apps, and educational resources to empower users in their crypto journey.
Serves as the central hub for CEX.IO's global operations, strategic decision-making, regulatory compliance, and business development initiatives.
One Canada Square is an iconic skyscraper in Canary Wharf, known for its distinctive pyramid roof and status as one of the UK's tallest buildings, offering state-of-the-art office facilities.
CEX.IO fosters a dynamic and innovative work environment, characteristic of a fast-paced fintech and cryptocurrency company. The culture emphasizes collaboration, technological advancement, and a commitment to navigating the evolving digital asset landscape. Employees often come from diverse international backgrounds, contributing to a global perspective.
The London HQ underscores CEX.IO's commitment to operating within a major global financial center, facilitating engagement with regulatory bodies, financial partners, and a diverse talent pool. It also signifies its global reach and ambition in the digital finance sector.
CEX.IO supports a global user base across a vast majority of countries worldwide, including a significant presence in the U.S. (available in most states). Its platform offers localized payment options and customer support in multiple languages. Key functions supported globally include cryptocurrency trading (spot and margin), staking services for earning passive income on digital assets, crypto-backed loans, institutional services through CEX.IO Prime (covering liquidity, OTC, and prime brokerage), and a robust security infrastructure. CEX.IO maintains various licenses and registrations in key jurisdictions to ensure compliant operations and build trust in the diverse markets it serves.
24th Floor, One Canada Square, Canary Wharf
London
England
United Kingdom
Address: 900 E. Diehl Road, Suite 110, Naperville, IL 60563, USA
To facilitate compliant and tailored cryptocurrency exchange services for U.S. customers, adhering to federal and state-specific regulations, and driving expansion in North America.
Address: Artmel Building, Office 201, 3035 Limassol, Cyprus
To serve the European market effectively, providing a regulatory-compliant platform and support for users within the European Economic Area, and acting as a gateway to the EU market.
Address: Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA
To leverage Gibraltar's progressive DLT regulatory framework for providing specific crypto asset services and enhancing CEX.IO's global regulatory footprint.
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As of April 2025, CEX.IO' leadership includes:
CEX.IO has been backed by several prominent investors over the years, including:
In the past year, CEX.IO has focused on strengthening its leadership in specialized areas, particularly for its institutional services arm, CEX.IO Prime. While major C-suite turnovers have not been prominent, strategic appointments have been made to drive growth in key market segments. Public information on executive exits at the top C-suite level is limited for this period.
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CEX.IO likely utilizes common corporate email patterns for its employees. While specific internal structures can vary, professional communications typically follow a standardized format based on employee names and the company domain 'cex.io'. Common formats include first initial followed by last name, or first name separated from last name by a dot.
[first_initial][last]@cex.io or [first].[last]@cex.io
Format
jdoe@cex.io or jane.doe@cex.io
Example
70%
Success rate
PR Newswire • May 16, 2024
To mark its 11th anniversary, CEX.IO introduced a limited-time promotion offering zero-fee trading for Bitcoin (BTC) pairs on its Spot Trading platform. This initiative aims to express gratitude to its long-standing community and welcome new users by making Bitcoin trading more accessible....more
Yahoo Finance • March 7, 2024
CEX.IO announced the listing of Worldcoin (WLD), the native token of the identity-focused crypto project co-founded by Sam Altman. This addition allows CEX.IO users to trade WLD against USD and USDT, further diversifying the range of digital assets available on the exchange....more
Financial Post (Business Wire) • November 28, 2023
CEX.IO Prime, the institutional ecosystem of CEX.IO, appointed Rick Heart as its new Head. This strategic hire is aimed at driving the growth of CEX.IO's services tailored for institutional clients, including advanced liquidity solutions and prime brokerage services....more
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