CenturyLink
CenturyLink's Overview
CenturyLink is a prominent American telecommunications company offering high-speed internet (DSL, fiber under the Quantum Fiber brand), phone, and formerly TV services to residential and small business customers across approximately 35 states. Acquired by Lumen Technologies (formerly CenturyLink, Inc.) in a major rebranding initiative in 2020, the CenturyLink brand continues to serve mass-market consumers. Lumen focuses on enterprise and wholesale markets, while CenturyLink remains dedicated to connecting homes and small businesses to the digital world, leveraging Lumen's extensive national fiber network.
Where is CenturyLink's Headquarters?
HQ Function
Serves as the primary operational headquarters for the CenturyLink brand, managing residential and small business services, customer support strategies, and network operations for these segments under Lumen Technologies.
Notable Features:
The Monroe campus is a large, established facility that has historically been central to CenturyLink's operations, featuring extensive office space and technical infrastructure supporting its national services.
Work Culture:
The work culture within the CenturyLink-focused divisions emphasizes customer service, reliability, and adapting to the evolving telecommunications landscape. As part of Lumen, there's a broader focus on digital innovation and transformation.
HQ Significance:
Monroe is the historic birthplace and long-standing operational center of CenturyLink, representing its deep roots in American telecommunications and its commitment to connecting communities, even as it operates as a key brand within Lumen Technologies.
Values Reflected in HQ: The Monroe headquarters reflects values of community connection, service reliability, and a legacy of providing essential communication infrastructure, which are core to the CenturyLink brand's mission.
Location:
The CenturyLink brand primarily serves residential and small business customers within the United States. However, its parent company, Lumen Technologies, boasts an extensive global presence. Lumen operates a vast international fiber network connecting North America, Europe, Latin America, and Asia Pacific. This network supports a wide array of enterprise services, including cloud connectivity, IP transit, VPN, and security solutions for multinational corporations and wholesale partners. While CenturyLink's direct services are U.S.-based, the strength and reach of Lumen's global infrastructure provide a robust backbone that benefits the reliability and capabilities of CenturyLink's domestic offerings.
Street Address:
100 CenturyLink Drive
City:
Monroe
State/Province:
Louisiana
Country:
USA
CenturyLink's Global Presence
Broomfield, Colorado, USA
Address: 1025 Eldorado Blvd, Broomfield, CO 80021, USA
Serves as a key innovation and operational center, particularly for network management and technology development supporting services across the Western U.S. and nationally.
St. Paul, Minnesota, USA
Address: Various office locations in the St. Paul area (e.g., former Qwest facilities). A key Lumen office is at 200 S 5th St, Minneapolis, MN 55402, which is nearby.
Supports a large customer base and network infrastructure for CenturyLink's services in the Midwestern United States, handling regional sales, service delivery, and technical support.
Apopka, Florida, USA
Address: 1000 S. Central Ave, Apopka, FL 32703, USA (Example of a significant operational site in a key state)
Supports service delivery, network maintenance, and customer interactions within a specific geographic area, ensuring connectivity for residential and small business customers in Florida.
Buying Intent Signals for CenturyLink
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of CenturyLink
As of April 2025, CenturyLink' leadership includes:
Investors of CenturyLink
CenturyLink has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Lumen Technologies has seen several key leadership changes in the past year, including appointments aimed at driving its transformation and growth strategies across its enterprise and mass-market segments.
Departures
New Appointments:
Technology (Tech Stack) used by CenturyLink
Discover the tools CenturyLink uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
CenturyLink Email Formats and Examples
Email addresses at CenturyLink and its parent company, Lumen Technologies, typically follow common corporate structures. For Lumen employees, [first].[last]@lumen.com is standard. Legacy CenturyLink email addresses or those for customer-facing roles specific to the CenturyLink brand might still use @centurylink.com, but @lumen.com is increasingly prevalent for corporate communications.
Common formats: [first].[last]@lumen.com, [first_initial][last]@lumen.com. Less common for new employees but possible: [first].[last]@centurylink.com.
Format
jane.doe@lumen.com or jdoe@lumen.com. An older example could be john.smith@centurylink.com.
Example
80%
Success rate
News and media
Lumen Newsroom • May 1, 2024
Lumen Reports First Quarter 2024 Results, Highlights Quantum Fiber Growth
Lumen Technologies announced its financial results for Q1 2024, detailing performance in its enterprise and mass markets segments (which includes CenturyLink). The company highlighted ongoing growth in its Quantum Fiber subscriber base, efforts to improve customer experience, and continued network investments. CEO Kate Johnson discussed strategic priorities for transformation and returning to growth....more
Lumen Newsroom • March 13, 2024
CenturyLink's Parent Lumen Awarded $22M+ in NC Grants for Quantum Fiber Expansion
Lumen Technologies, parent company of CenturyLink, secured over $22 million in grants from North Carolina's Growing Rural Economies with Access to Technology (GREAT) program. These funds will help expand its Quantum Fiber internet service to more than 7,000 previously underserved homes and businesses in the state, bringing high-speed fiber optic connectivity to more communities....more
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