Celink is the largest independent subservicer of reverse mortgages in the United States. Acquired by Finance of America Companies Inc. (FOA) in 2021, Celink operates as a key component of Finance of America Reverse LLC (FAR). It specializes in providing a full suite of services for reverse mortgage portfolios, including loan boarding, payment processing, borrower communications, property tax and insurance monitoring, and default management. Celink is recognized for its deep expertise, advanced technology, and unwavering commitment to compliance within the highly specialized and regulated field of reverse mortgage servicing. Their focus is on providing efficient and compassionate service to senior homeowners and robust support to their institutional clients.
Primary operational center for Celink's reverse mortgage subservicing, encompassing loan administration, borrower support, default management, technology development, and compliance functions.
Modern office facility equipped to handle large-scale servicing operations, including advanced call center technology and secure data processing infrastructure. Designed for efficiency and regulatory compliance in handling sensitive borrower information.
A professional and specialized environment focused on expertise in the complex reverse mortgage industry. Emphasis on regulatory adherence, accuracy, and providing compassionate support to senior borrowers. Collaborative atmosphere geared towards problem-solving and operational excellence.
The Lansing headquarters is pivotal to Celink's role as the leading U.S. reverse mortgage subservicer, managing a substantial portion of the nation's reverse mortgage portfolio and ensuring operational stability for lenders, investors, and government agencies.
Celink's operations and services are exclusively focused on the United States reverse mortgage market. As a subsidiary of Finance of America Companies Inc., its functions support domestic homeowners, U.S.-based lenders, and investors within the U.S. regulatory framework. Celink does not have a significant operational presence or service offering outside of the United States.
3900 Capital City Blvd
Lansing
Michigan
USA
Address: 5830 Granite Parkway, Suite 400, Plano, TX 75024
Serves as the central hub for Finance of America's diverse lending and financial services operations, providing strategic direction, shared services, and corporate governance that support subsidiaries like Celink in their respective markets.
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As of April 2025, Celink' leadership includes:
Celink has been backed by several prominent investors over the years, including:
Specific executive hires or exits branded solely under 'Celink' are not frequently publicized, as major leadership announcements typically occur at the Finance of America (FOA) or Finance of America Reverse (FAR) level. Celink's leadership team is integrated within the broader FOA/FAR structure and has maintained stability. No major publicly announced Celink-specific executive changes have been noted in the past 12 months.
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Celink, as part of Finance of America, likely utilizes email formats common within its parent organization or standard corporate structures. Based on common patterns for companies of its type and available information, the primary email format is likely a combination of first name and last name, or first initial and last name.
[first_initial][last]@celink.com
Format
jdoe@celink.com
Example
85%
Success rate
Finance of America Q1 2024 Earnings Call / Press Release • May 9, 2024
Finance of America Companies Inc. (FOA) reported its first-quarter 2024 financial results, underscoring the continued strength and strategic importance of its reverse mortgage segment. Celink, as FOA's dedicated reverse mortgage subservicer, plays a critical role in the operational management and performance of this significant portfolio, ensuring compliance and customer service standards....more
Reverse Mortgage Daily • February 29, 2024
Finance of America Reverse (FAR) President Gail Balettie detailed the company's strategic priorities for 2024, with a significant emphasis on expanding its non-delegated correspondent channel. This focus has direct implications for Celink, which, as the primary subservicer for FAR, is integral to managing the increasing volume and complexity of reverse mortgage servicing arising from this channel....more
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