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Celink's Overview

Total employees334
HeadquartersLansing
Founded1969

Celink is the largest independent subservicer of reverse mortgages in the United States. Acquired by Finance of America Companies Inc. (FOA) in 2021, Celink operates as a key component of Finance of America Reverse LLC (FAR). It specializes in providing a full suite of services for reverse mortgage portfolios, including loan boarding, payment processing, borrower communications, property tax and insurance monitoring, and default management. Celink is recognized for its deep expertise, advanced technology, and unwavering commitment to compliance within the highly specialized and regulated field of reverse mortgage servicing. Their focus is on providing efficient and compassionate service to senior homeowners and robust support to their institutional clients.

Where is Celink's Headquarters?

HQ Function

Primary operational center for Celink's reverse mortgage subservicing, encompassing loan administration, borrower support, default management, technology development, and compliance functions.

Notable Features:

Modern office facility equipped to handle large-scale servicing operations, including advanced call center technology and secure data processing infrastructure. Designed for efficiency and regulatory compliance in handling sensitive borrower information.

Work Culture:

A professional and specialized environment focused on expertise in the complex reverse mortgage industry. Emphasis on regulatory adherence, accuracy, and providing compassionate support to senior borrowers. Collaborative atmosphere geared towards problem-solving and operational excellence.

HQ Significance:

The Lansing headquarters is pivotal to Celink's role as the leading U.S. reverse mortgage subservicer, managing a substantial portion of the nation's reverse mortgage portfolio and ensuring operational stability for lenders, investors, and government agencies.

Values Reflected in HQ: The HQ reflects Celink's commitment to operational excellence, security, technological advancement, and specialized expertise in serving the reverse mortgage market and its unique client base. The infrastructure supports their focus on compliance and customer service.

Location:

Celink's operations and services are exclusively focused on the United States reverse mortgage market. As a subsidiary of Finance of America Companies Inc., its functions support domestic homeowners, U.S.-based lenders, and investors within the U.S. regulatory framework. Celink does not have a significant operational presence or service offering outside of the United States.

Street Address:

3900 Capital City Blvd

City:

Lansing

State/Province:

Michigan

Country:

USA

Celink's Global Presence

Plano, Texas, USA (Finance of America Corporate HQ)

Address: 5830 Granite Parkway, Suite 400, Plano, TX 75024

Serves as the central hub for Finance of America's diverse lending and financial services operations, providing strategic direction, shared services, and corporate governance that support subsidiaries like Celink in their respective markets.

Buying Intent Signals for Celink

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Celink

As of April 2025, Celink' leadership includes:

Ryan J. LaRose - Chief Operating Officer, Celink
Sergei S. Lopa - Chief Information Officer, Celink
Gail Balettie - President, Finance of America Reverse (Overseeing Celink's primary client and strategic direction)
Marion McDougall - EVP, President of Servicing, Finance of America (Overseeing all servicing operations including Celink)

Investors of Celink

Celink has been backed by several prominent investors over the years, including:

Finance of America Companies Inc. (NYSE: FOA) (Parent Company)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Specific executive hires or exits branded solely under 'Celink' are not frequently publicized, as major leadership announcements typically occur at the Finance of America (FOA) or Finance of America Reverse (FAR) level. Celink's leadership team is integrated within the broader FOA/FAR structure and has maintained stability. No major publicly announced Celink-specific executive changes have been noted in the past 12 months.

Technology (Tech Stack) used by Celink

Discover the tools Celink uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Celink Email Formats and Examples

Celink, as part of Finance of America, likely utilizes email formats common within its parent organization or standard corporate structures. Based on common patterns for companies of its type and available information, the primary email format is likely a combination of first name and last name, or first initial and last name.

[first_initial][last]@celink.com

Format

jdoe@celink.com

Example

85%

Success rate

News and media

Finance of America Q1 2024 Earnings Call / Press ReleaseMay 9, 2024

Finance of America's Q1 2024 Results Highlight Reverse Mortgage Segment Performance, Supported by Celink

Finance of America Companies Inc. (FOA) reported its first-quarter 2024 financial results, underscoring the continued strength and strategic importance of its reverse mortgage segment. Celink, as FOA's dedicated reverse mortgage subservicer, plays a critical role in the operational management and performance of this significant portfolio, ensuring compliance and customer service standards....more

Reverse Mortgage DailyFebruary 29, 2024

Finance of America Reverse President Outlines Priorities, Impacting Celink's Servicing Ecosystem

Finance of America Reverse (FAR) President Gail Balettie detailed the company's strategic priorities for 2024, with a significant emphasis on expanding its non-delegated correspondent channel. This focus has direct implications for Celink, which, as the primary subservicer for FAR, is integral to managing the increasing volume and complexity of reverse mortgage servicing arising from this channel....more

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