HQ Function

The Blairgowrie headquarters is the primary operational and administrative center, housing key functions such as customer service leadership, billing operations, market strategy, and technology development.

Notable Features:

The headquarters are situated in a modern facility by the River Ericht, reflecting the company's core business. It's designed to support a large customer service and operations team.

Work Culture:

Castle Water promotes a customer-centric work culture focused on efficiency, innovation in service delivery, and teamwork. There is an emphasis on providing value and expert advice to business water users.

HQ Significance:

The headquarters is strategically important as it was established in Scotland, the first country in the UK to deregulate its non-household water market, and has been central to Castle Water's growth into the largest independent water retailer in the UK.

Values Reflected in HQ: The headquarters' operations and focus on customer support reflect Castle Water's core values of customer focus, integrity, innovation, and efficiency in the competitive water market.

Location:

Castle Water's operations are concentrated within the United Kingdom, where it serves as a leading independent water retailer for businesses, public bodies, and charities in England and Scotland. It does not have physical international offices for direct service provision but supports national UK businesses, some of which may have global footprints. Its expertise is centered on the deregulated UK business water market.

Street Address:

1 Boat Brae, Rattray

City:

Blairgowrie

State/Province:

Perthshire

Country:

United Kingdom