Carstar is North America's largest multi-store operator (MSO) network of independently owned and operated collision repair facilities. Founded in 1989, Carstar offers a wide range of services including high-quality auto body repairs, paintless dent repair, storm damage restoration, and 24/7 accident assistance. Carstar locations aim to provide a seamless repair experience, working with most insurance companies and offering national warranties on repairs. The company is part of the Driven Brands family, a leading automotive services company.
Serves as the central hub for corporate strategy, franchise operations and support, national marketing initiatives, IT infrastructure, and financial oversight for Carstar across North America under the Driven Brands umbrella.
The Driven Brands headquarters is situated in a modern office tower in Charlotte's Uptown, featuring contemporary office design, collaborative workspaces, and advanced technology infrastructure to support its diverse portfolio of automotive brands.
The work culture is characterized by a fast-paced, collaborative environment focused on growth, operational excellence, and franchisee success. It embodies a commitment to quality service and innovation within the automotive aftermarket industry.
This central location is significant for its role in orchestrating Carstar's expansive network of over 700 collision repair centers in the U.S. and Canada, ensuring brand consistency, operational efficiency, and strategic growth.
Carstar operates extensively across North America, with a strong presence in both the United States and Canada. Globally, its functions are primarily focused on providing premier collision repair services through its vast network of franchised locations. This includes standardized repair processes, national warranty support, insurance company liaisons, continuous technical training for technicians, and brand marketing to support its local operators.
440 S. Church Street, Suite 700
Charlotte
NC
USA
Address: 410 Lewis Rd #12, Stoney Creek, ON L8E 5Y7, Canada
To provide dedicated leadership, operational oversight, and localized support for Carstar's extensive network of independently owned and operated collision repair facilities across all Canadian provinces.
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As of April 2025, CARSTAR Auto Body Repair Experts' leadership includes:
CARSTAR Auto Body Repair Experts has been backed by several prominent investors over the years, including:
Carstar's leadership has seen internal promotions to strengthen its U.S. and Canadian operations. There have been no major external C-suite hires or high-profile departures specific to the Carstar brand leadership publicly announced in the immediate past 12 months, indicating stability in its core executive team.
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Carstar's corporate email addresses, particularly for employees at the North American headquarters (Driven Brands) or regional offices, likely follow common corporate patterns. For direct Carstar franchise locations, email formats can vary widely.
Common corporate formats include [first_initial][last_name]@carstar.com or [first_name].[last_name]@carstar.com. Some corporate roles may also use @drivenbrands.com.
Format
jdoe@carstar.com
Example
75%
Success rate
FenderBender • November 29, 2023
Carstar is enhancing its training programs to include OEM certifications and specific training for electric vehicles (EVs) and sustainability, addressing the evolving automotive landscape and environmental concerns....more
carstar.ca • November 1, 2023
CARSTAR St-Eustache, located in Quebec, celebrated its 45th anniversary, highlighting its long-standing commitment to quality collision repair and community service....more
Bodyshop Business • October 26, 2023
Carstar announced the opening of three new facilities in Alberta, Canada: CARSTAR Red Deer Downtown, CARSTAR Lloydminster, and CARSTAR Camrose, further expanding its network in Western Canada....more
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