CarShop is one of the UK's leading used car supermarket groups, dedicated to making the car buying and selling process easy, transparent, and enjoyable for customers. With a strong emphasis on quality, value, and customer service, CarShop offers a wide range of vehicles, competitive financing options, and comprehensive after-sales support. Acquired by the Sytner Group in 2017, CarShop benefits from the backing and expertise of one of the largest automotive retailers in the UK, further enhancing its commitment to providing a trustworthy and convenient car purchasing experience.
Manages central operations, administrative functions, marketing, and strategic planning for CarShop's network of UK retail outlets. It also supports one of the largest CarShop retail sites.
A large, modern facility combining corporate offices with an extensive used car showroom, state-of-the-art vehicle preparation center, and comprehensive customer service amenities.
The work culture at CarShop's headquarters likely combines a dynamic, customer-centric retail focus with collaborative corporate functions. Emphasis is placed on teamwork, continuous improvement, product knowledge, and delivering a positive customer experience, reflecting the Sytner Group's values.
The Northampton headquarters is pivotal for standardizing operations, driving marketing initiatives, and ensuring consistent service quality across all CarShop locations. It acts as the nerve center for the brand's UK activities.
CarShop's direct operations are concentrated within the United Kingdom, where it operates a network of used car superstores. However, CarShop is a part of the Sytner Group, the UK's leading retailer of specialist and prestige cars. Sytner Group, in turn, is a wholly-owned subsidiary of Penske Automotive Group (PAG), an international, diversified transportation services company. PAG has a significant global presence with operations in the United States, Canada, Western Europe (including the UK, Germany, Italy), Australia, and New Zealand. While CarShop itself is UK-focused, it benefits from the international expertise, best practices, and financial strength of its parent company, Penske Automotive Group.
Ravens Way, Great Billing
Northampton
Northamptonshire
United Kingdom
Address: CarShop Manchester, Ashton Old Rd, Ashton-under-Lyne, Manchester M34 5SY, United Kingdom
To serve the significant used car market in Greater Manchester and surrounding areas, offering CarShop's full range of products and customer service commitments.
Address: CarShop Cardiff, Penarth Rd, Cardiff CF11 8UQ, United Kingdom
To provide customers in South Wales and nearby regions with access to CarShop's quality used vehicles and transparent buying process, strengthening its market presence in Wales.
Address: CarShop Bristol, Lysander Rd, Patchway, Bristol BS10 7UB, United Kingdom
To cater to the used car demand in Bristol and the broader South West region, enhancing CarShop's national retail footprint.
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As of April 2025, CarShop' leadership includes:
CarShop has been backed by several prominent investors over the years, including:
As of October 2024, there have been no prominent public announcements regarding executive hires or departures specifically within the CarShop leadership team over the past 12 months. Personnel changes, if any, are typically managed internally or announced by the parent Sytner Group for more senior roles affecting the broader organization.
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CarShop, as part of the Sytner Group, likely employs standard professional email address formats for its staff. Common conventions include using the employee's first name and last name, or an initial followed by the last name.
[first].[last]@carshop.co.uk or [first_initial][last]@carshop.co.uk
Format
jane.doe@carshop.co.uk
Example
75%
Success rate
AM Online • February 9, 2024
CarShop's CarShop Cares charity programme has raised over £300,000 for good causes. The scheme was launched in 2016 and supports local charities nominated by colleagues at each of its 12 UK locations....more
Motoring Research • October 5, 2023
A survey by CarShop has identified the biggest deterrents for those looking to purchase a second-hand vehicle. Key issues include poor vehicle presentation, lack of transparency, and hidden fees, underscoring CarShop's focus on addressing these concerns....more
Car Dealer Magazine • June 20, 2023
CarShop recently held its annual 'Inspire Awards' to recognize and celebrate the outstanding contributions of its employees across various departments and locations. The event highlighted the company's commitment to its team and fostering a positive work environment....more
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