HQ Function

Serves as the central hub for CarMax's nationwide operations, including corporate strategy, finance, marketing, human resources, legal, and information technology development and support.

Notable Features:

The campus is often described as modern and spacious, designed to foster collaboration. It includes amenities typical of large corporate headquarters, such as a cafeteria, fitness center, and open workspaces, situated in a suburban corporate park setting.

Work Culture:

CarMax is frequently recognized for its positive and inclusive work culture, emphasizing teamwork, integrity, and employee development. The HQ environment aims to be collaborative and innovative, supporting the company's customer-centric mission.

HQ Significance:

The Richmond HQ is critical for coordinating CarMax's extensive network of over 240 stores, managing its online sales platform, and driving strategic initiatives that have shaped the used car industry.

Values Reflected in HQ: The headquarters' design and operational focus reflect CarMax's core values such as customer focus (by supporting store and online operations), integrity (through centralized ethical oversight), and innovation (by housing R&D and tech teams).

Location:

While CarMax's retail operations are primarily concentrated within the United States, its 'global presence' is mainly characterized by its digital reach, allowing international users to browse inventory (though purchases typically require US presence or specific arrangements for export where applicable). The company also engages with global supply chains for automotive parts and technology. Its primary operational and sales focus remains firmly on the U.S. market.

Street Address:

12800 Tuckahoe Creek Parkway

City:

Richmond

State/Province:

Virginia

Country:

USA