CareWorx IT was a leading provider of technology solutions specifically tailored for the senior care industry. They offered managed IT services, point-of-care (POC) solutions, wireless solutions, and mobile device management, aiming to improve operational efficiency and resident care in senior living facilities. In August 2017, CareWorx IT was acquired by CompuCom Systems, Inc., a major IT managed services provider. This acquisition was intended to bolster CompuCom's offerings in the healthcare sector, particularly for senior care. While CareWorx IT now operates as part of CompuCom, its legacy is rooted in providing specialized, reliable IT support and technology to meet the unique needs of senior care communities across North America.
The Ottawa office served as the central hub for CareWorx IT's operations, product development for senior care solutions, sales, marketing, and customer support before the CompuCom acquisition.
Located in Kanata North, a significant technology park in Ottawa, providing access to a skilled tech talent pool and fostering innovation in a collaborative environment.
As a specialized IT provider, the culture likely emphasized customer-centricity (focusing on senior care clients), innovation in healthcare technology, and a responsive, problem-solving approach.
The Ottawa HQ was significant as the nerve center for a company carving a niche in the North American senior care technology market, driving its growth and service delivery.
Prior to its acquisition, CareWorx IT primarily focused its operations and services on the North American market, specifically Canada and the United States, catering to the senior care industry. Functions supported included remote IT management, on-site technical support, point-of-care device deployment and management, and specialized software support for senior living facilities. Since becoming part of CompuCom, these specialized capabilities are integrated into CompuCom's much broader global service delivery network, which supports various industries worldwide.
300 March Road, Suite 600
Ottawa
Ontario
Canada
Address: Various field offices and remote staff locations; specific public addresses for smaller offices are not readily available.
To provide localized sales, service deployment, and customer support to the extensive U.S. senior care market, ensuring timely assistance and understanding of regional needs.
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As of April 2025, CareWorx IT' leadership includes:
CareWorx IT has been backed by several prominent investors over the years, including:
The most significant executive event for CareWorx IT was its acquisition by CompuCom in August 2017. This led to the integration of CareWorx leadership into CompuCom, or departures as roles were consolidated. Specific hires/exits for CareWorx as a distinct entity post-2017 are minimal as it became a CompuCom division. Recent executive changes would be at the CompuCom level.
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After the acquisition by CompuCom, CareWorx IT employees were integrated into CompuCom's communication systems. Common email formats at CompuCom include [first].[last]@compucom.com and [first_initial][last]@compucom.com.
[first].[last]@compucom.com
Format
john.smith@compucom.com
Example
80%
Success rate
CompuCom Newsroom (via PR Newswire) • August 29, 2017
CompuCom Systems, Inc. announced its acquisition of CareWorx, a Grand Rapids, MI and Ottawa, ON-based company that is a leading provider of managed services, point of care (POC) and mobility solutions for the senior care market. The acquisition extends CompuCom's capabilities in one of the fastest-growing IT services markets in North America....more
PRWeb • February 1, 2017
CareWorx announced it has achieved Elite status as a Service Provider in the ServiceNow® Partner Program. This achievement recognizes CareWorx’s commitment to training and product expertise, certification, and superior customer satisfaction in delivering ServiceNow solutions for the Senior Care market....more
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