CareChoice is a prominent Australian provider of person-centred support services, specializing in in-home care, disability services under the National Disability Insurance Scheme (NDIS), and aged care. With a strong presence in Victoria, New South Wales, Queensland, and South Australia, CareChoice is dedicated to empowering individuals to live life on their own terms. Their comprehensive services include supported independent living (SIL), short-term accommodation (STA), complex care, and daily living assistance. The company's mission focuses on delivering compassionate, high-quality care tailored to the unique needs and goals of each client, fostering independence, community participation, and overall well-being.
Serves as the central administrative, strategic planning, and operational oversight hub for CareChoice's services across Australia. Key functions include finance, human resources, quality and safeguarding, client services coordination, and executive leadership.
Modern office facilities designed to foster collaboration, efficiency, and support the administrative backbone of a large-scale care provider. The space is equipped to handle national operations and support remote teams.
The headquarters' work culture is driven by CareChoice's core values of compassion, integrity, and client empowerment. It emphasizes teamwork, professionalism, and a shared commitment to supporting individuals receiving care and the frontline staff delivering it.
The Oakleigh headquarters is pivotal as the command center for CareChoice, facilitating the coordination of services for thousands of clients and managing a large, distributed workforce. It underpins the company's commitment to quality, compliance, and strategic growth in the Australian care sector.
CareChoice's operations are concentrated within Australia, where it has established a significant national footprint. The company provides its full suite of in-home care, disability support (including NDIS), and aged care services across Victoria, New South Wales, Queensland, and South Australia. Currently, CareChoice does not have operational offices or direct service delivery centers outside of Australia; its focus is on serving communities within these Australian states.
Level 1, 1073 North Road
Oakleigh
VIC
Australia
Address: Suite 5.01, Level 5, 87 Marsden Street, Parramatta NSW 2150
To deliver accessible, responsive, and culturally appropriate care services to individuals and families in Parramatta and surrounding NSW regions, ensuring CareChoice's standards of quality and person-centred support are met locally.
Address: Level 1, 333 Wickham Terrace, Spring Hill, QLD 4000
To cater to the growing demand for quality care services in Queensland by providing localized operational management, client support, and workforce development, tailored to the specific needs of the Queensland community.
Address: Level 1, 226 Melbourne Street, North Adelaide, SA 5006
To extend CareChoice's high-quality, person-centred care offerings to individuals in South Australia, building local partnerships and ensuring services align with the needs of NDIS participants and aged care recipients in the region.
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As of April 2025, CareChoice' leadership includes:
CareChoice has been backed by several prominent investors over the years, including:
Over the past 12 months, CareChoice has strategically reinforced its executive leadership, notably with the appointment of a new Chief Operating Officer to enhance operational capabilities. Publicly available information does not indicate any major departures from the core executive team during this period.
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CareChoice typically utilizes standard professional email address formats for its employees. The most common format observed is the employee's first name separated by a period from their last name, followed by the company domain.
[first].[last]@carechoice.net.au
Format
jane.smith@carechoice.net.au
Example
85%
Success rate
CareChoice LinkedIn Announcement • November 28, 2023
CareChoice officially welcomed Trish Basterfield as its new Chief Operating Officer. With a strong background in health and community services, Trish is set to lead and enhance operational excellence across the organization's diverse service offerings....more
CareChoice Website Blog • August 2, 2023
CareChoice announced its strategic expansion into South Australia, extending its comprehensive disability support and in-home care services to Adelaide and surrounding areas. This development signifies CareChoice's ongoing commitment to increasing access to quality care for more Australians and marks an important milestone in its national growth strategy....more
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