CARCHEX is a prominent provider of extended vehicle protection plans and auto warranty solutions in the United States. Founded in 1999, the company acts as a broker, offering consumers a way to compare and purchase coverage from various top-rated administrators. CARCHEX aims to provide transparency and peace of mind to car owners by helping them protect their vehicles from unexpected repair costs after the manufacturer's warranty expires. They are known for their 'Customer Experience Above All' philosophy and have received numerous accolades for their service and workplace environment.
The headquarters serves as the central operational hub for CARCHEX, managing sales, customer service, marketing, claims processing liaisons, partnerships, and administrative functions for its nationwide services.
The office is located in a modern commercial office park, providing contemporary facilities designed to support a dynamic and collaborative work environment.
CARCHEX fosters a work environment centered on its 'Customer Experience Above All' philosophy. Employees often describe a supportive, team-oriented atmosphere with a focus on professional development, integrity, and achieving collective goals in helping customers navigate vehicle protection options.
Its Hunt Valley location is strategically important, placing CARCHEX within a business hub in the Greater Baltimore area that offers access to a diverse talent pool. This enables the company to effectively manage its nationwide operations and maintain its high standards of customer service.
CARCHEX's primary market focus is the United States. They offer extended vehicle protection plans and related services to customers across all 50 states. While their operational headquarters are in Maryland, USA, their services provide nationwide coverage, ensuring vehicle owners throughout the country can access their offerings.
118 Shawan Road, Suite 210
Hunt Valley
MD
USA
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As of April 2025, CARCHEX' leadership includes:
CARCHEX has been backed by several prominent investors over the years, including:
Based on publicly available information, CARCHEX has maintained stability within its core executive team over the past 12 months, with no major C-suite hires or departures widely announced. The current leadership continues to guide the company's strategic initiatives.
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CARCHEX commonly uses the email format combining the first initial and last name. Understanding this pattern can be helpful for professional communication.
[first_initial][last]@carchex.com
Format
jsmith@carchex.com
Example
85%
Success rate
EIN Presswire • December 7, 2023
CARCHEX announced it has been named a Top Workplace by The Baltimore Sun Media Group for the eleventh time, highlighting its positive work environment and employee satisfaction....more
PRWeb • August 15, 2023
CARCHEX was featured on the Inc. 5000 list of fastest-growing private companies in America for the ninth time, underscoring its sustained growth and success in the vehicle protection industry....more
PRWeb • March 21, 2023
CARCHEX received its 12th consecutive A+ rating from the Better Business Bureau (BBB), reflecting its commitment to customer service and ethical business practices....more
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