Carbonite, an OpenText company, provides robust data protection, backup, and recovery solutions tailored for individuals, small businesses, and enterprises. From automatic cloud backup for PCs and servers to comprehensive disaster recovery as a service (DRaaS) and endpoint security, Carbonite aims to keep digital lives and business operations safe and resilient against data loss, cyber threats, and system failures. Users benefit from easy-to-use interfaces, reliable performance, and scalable options to meet their evolving data protection needs. Carbonite was acquired by OpenText in December 2019 and is now a key part of OpenText's Cyber Resilience offerings.
Historically, this location housed Carbonite's core operations, including executive leadership, software development, product management, marketing, sales, and customer support for its data protection services.
Located in Downtown Crossing, a bustling commercial area, offering good accessibility. The office space was typical of a modern tech company, designed to foster collaboration and innovation.
Carbonite was known for a customer-focused and innovative work culture. Employees were dedicated to providing reliable data protection solutions and support. Post-acquisition, teams are integrated into OpenText's broader culture, which emphasizes information management and digital transformation.
This Boston office was significant as the birthplace and command center for Carbonite's growth into a leading name in cloud backup solutions before it became part of OpenText's portfolio.
As part of OpenText, Carbonite's data protection solutions are available to customers globally. This is supported by OpenText's worldwide infrastructure, including strategically located data centers for cloud backup and recovery services, ensuring data sovereignty and performance. Global sales, customer support (often 24/7), and partner networks extend Carbonite's reach, providing localized assistance and solutions to individuals and businesses across numerous countries.
2 Avenue de Lafayette
Boston
MA
USA
Address: 275 Frank Tompa Drive, Waterloo, Ontario, N2L 0A1, Canada
Serves as the central command for OpenText's worldwide operations, including the business units responsible for Carbonite's data protection and cybersecurity portfolio.
Address: 385 Interlocken Crescent, Broomfield, CO 80021, USA
Key center for OpenText's cyber resilience solutions in North America, leveraging the expertise from Webroot to enhance Carbonite's security features.
Address: 300 Brook Drive, Green Park, Reading, RG2 6UH, United Kingdom
Serves as a key hub for OpenText's operations in Europe, Middle East, and Africa, providing regional support and services for Carbonite customers.
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As of April 2025, Carbonite' leadership includes:
Carbonite has been backed by several prominent investors over the years, including:
OpenText has strategically reinforced its executive team, notably with the appointment of a new President and Chief Customer Officer in August 2023, underscoring its commitment to customer-centric growth across its product families, including Carbonite. No major relevant executive departures directly tied to the Carbonite business unit have been prominently announced in the same period.
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Carbonite employees, as part of OpenText, typically use OpenText corporate email addresses. Common formats at large tech companies like OpenText often include the first initial followed by the last name, or first name separated by a dot from the last name, all preceding '@opentext.com'.
flast@opentext.com or first.last@opentext.com
Format
jsmith@opentext.com
Example
85%
Success rate
OpenText Press Release • May 9, 2024
OpenText announced its Q3 Fiscal Year 2024 financial results, showcasing continued growth in cloud revenues and strong performance in its enterprise content management and cyber resilience segments, which include Carbonite solutions....more
OpenText Press Release • September 12, 2023
OpenText announced significant enhancements to its Carbonite and Webroot business solutions, designed to provide SMBs with advanced data protection and cyber resiliency. The updates include improved backup and recovery capabilities and enhanced threat intelligence integration....more
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