CaptionLabs is a leading provider specializing in high-quality, accurate, and timely captioning, subtitling, transcription, and audio description services. Established in 2003, they cater to a diverse range of clients including media broadcasters, educational institutions, corporations, and content creators. CaptionLabs is committed to making content accessible and engaging for all audiences by leveraging advanced technology alongside a skilled team of language professionals. Their services cover both pre-recorded and live content, with a strong emphasis on quality, precision, and adherence to accessibility standards like ADA and WCAG, ultimately enhancing viewer experience and inclusivity.
Serves as the central administrative, financial, and operational hub for the company, coordinating its nationwide distributed team of captioning, subtitling, and transcription specialists.
As a company with a significant distributed workforce, the physical 'headquarters' likely functions as an administrative core rather than a large, traditional office complex. The emphasis is on robust digital infrastructure to support remote collaboration and operations.
The work culture at CaptionLabs likely emphasizes remote collaboration, flexibility, autonomy, and strong digital communication. Given their industry, there's a strong focus on quality, accuracy, attention to detail, and meeting deadlines to ensure client satisfaction and accessibility compliance.
Lawrence, Kansas, acts as the formal business registration and administrative anchor for CaptionLabs, supporting its nationwide service delivery and operational coordination.
While CaptionLabs is headquartered and has its primary operational focus in the United States, its services inherently support global content accessibility. They provide subtitling and transcription for various languages, enabling clients to reach international audiences. Their digital service delivery model allows them to work with clients worldwide, making media content accessible across different regions and linguistic backgrounds.
Specific street address for a central office is not publicly listed; primary correspondence is managed via PO Box 442383.
Lawrence
Kansas
United States
Address: N/A - Remote Workforce Model
This distributed model allows CaptionLabs to leverage a diverse, nationwide talent pool, provide coverage across multiple time zones, and offer flexible, scalable solutions to clients throughout North America and beyond.
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As of April 2025, CaptionLabs' leadership includes:
CaptionLabs has been backed by several prominent investors over the years, including:
There have been no major public announcements regarding executive new hires or departures at CaptionLabs in the last 12 months. The company's leadership team appears to be stable.
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CaptionLabs likely utilizes standard professional email address formats for its employees. While specific individual email addresses are not broadly publicized to prevent unsolicited contact, common structures often involve combinations of the employee's first name and last name. For general inquiries, they provide role-based email addresses such as info@captionlabs.com and sales@captionlabs.com.
Commonly observed patterns include [first].[last]@captionlabs.com or [first_initial][last]@captionlabs.com.
Format
example: jane.doe@captionlabs.com or jdoe@captionlabs.com
Example
75%
Success rate
CaptionLabs Blog • February 20, 2024
CaptionLabs published an insightful article on their company blog detailing the definition, creation process, and critical importance of audio description services. The post emphasizes how audio description makes visual media accessible to individuals who are blind or have low vision, fostering inclusivity and enhancing the entertainment experience for a wider audience....more
CaptionLabs Blog • January 16, 2024
In a blog post, CaptionLabs discussed the significance of ADA (Americans with Disabilities Act) compliance for websites. The article outlines the benefits of web accessibility, not only for users with disabilities but also for businesses in terms of expanded reach, enhanced SEO, and legal conformity, reinforcing their expertise in the accessibility domain....more
CaptionLabs Blog • November 14, 2023
CaptionLabs offered a comprehensive guide on effectively captioning videos for social media platforms. The article covers best practices, the benefits of social media captioning for engagement and accessibility, and different methods to add captions, catering to content creators and marketers aiming to maximize their social media impact....more
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