Capsule is a technology-driven pharmacy that simplifies the prescription experience by offering free, same-day medication delivery and direct access to pharmacists through its user-friendly app and website. Founded in 2015, Capsule aims to build a more convenient, caring, and smarter pharmacy for consumers, modernizing an industry ripe for change. They focus on managing medications, coordinating with doctors and insurance companies, and providing a seamless customer experience.
The headquarters serves as the central command for strategic decision-making, technology development, marketing initiatives, national operations management, and all corporate functions.
Likely features a modern, open-concept office space designed to foster collaboration, innovation, and agile workflows, typical of a health-tech company. Amenities may be geared towards employee well-being and productivity.
Capsule's work culture is characterized by a fast-paced, mission-driven environment focused on leveraging technology to improve healthcare. It emphasizes customer-centricity, innovation, and collaboration to disrupt the traditional pharmacy model.
Its New York City headquarters provides access to a rich talent pool, investment opportunities, and a diverse initial market, crucial for its growth and mission to redefine pharmacy services across the U.S.
Capsule's operations are currently concentrated within the United States, where it serves numerous major cities and metropolitan regions. The company is focused on expanding its footprint and service offerings across the U.S. market. While its current services are U.S.-based, its technology platform and innovative business model hold potential for future international considerations as the company matures.
235 Park Avenue South
New York
NY
USA
Address: Local fulfillment and operations center (specific address not public)
To expand Capsule's reach and provide its modernized pharmacy services to the population of Chicago, ensuring timely and convenient access to medications.
Address: Local fulfillment and operations center (specific address not public)
To cater to the significant healthcare needs of the Los Angeles market, supporting Capsule's expansion strategy in major U.S. urban centers with its innovative pharmacy model.
Address: Local fulfillment and operations center (specific address not public)
To establish a strong presence in the growing Texas market, offering Austin residents Capsule's convenient and tech-enabled pharmacy experience.
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As of April 2025, Capsule' leadership includes:
Capsule has been backed by several prominent investors over the years, including:
Capsule's senior executive team has maintained relative stability over the past 12 months, with key leaders continuing in their roles to drive the company's strategic objectives. Focus has been on operational scaling and market expansion rather than major C-suite reshuffles. Any executive movements below the C-suite or internal promotions are typically not widely publicized.
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Capsule primarily utilizes the email format [first]@capsule.com for its employees. A less common, but also possible, format is [first].[last]@capsule.com. These patterns are typical for tech-forward companies.
[first]@capsule.com
Format
example@capsule.com
Example
85%
Success rate
Business Wire • October 12, 2023
Capsule and Hims & Hers Health, Inc. announced an expanded partnership to provide same-day delivery for a wide range of Hims & Hers medications, aiming to enhance access and convenience for customers seeking treatment through the telehealth platform....more
Endpoints News • January 27, 2023
Digital pharmacy Capsule reportedly implemented another round of layoffs, impacting its workforce as part of adjustments to the challenging economic climate and evolving digital health sector. This followed a previous reduction in staff in 2022....more
TechCrunch • April 28, 2021
Capsule raised $300 million in a new funding round, significantly increasing its valuation. The capital was intended to fuel expansion into new U.S. markets and further develop its technology platform for prescription delivery and pharmacy services....more
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