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Canterbury City Council's Overview

Total employees418
HeadquartersCanterbury
Founded

Canterbury City Council is the local government authority responsible for delivering a wide array of public services to residents, businesses, and visitors across the Canterbury district, which includes Canterbury, Herne Bay, Whitstable, and surrounding rural areas in Kent, England. Key responsibilities encompass local planning and development control, waste management and recycling, housing services, environmental health, parks and open spaces, leisure and cultural facilities, and community support programs. The Council is dedicated to improving the quality of life for its citizens, preserving the unique heritage of the district (a UNESCO World Heritage Site), fostering economic prosperity, and promoting sustainable practices for future generations.

Where is Canterbury City Council's Headquarters?

HQ Function

The headquarters houses the primary administrative functions of the council, including strategic leadership, democratic services, finance, planning, housing, and environmental services. It is where council meetings are held, policy decisions are formulated, and key public-facing services are delivered.

Notable Features:

The Military Road offices are a modern, accessible building designed to facilitate efficient public service delivery. It includes public reception areas, council chambers, meeting rooms, and dedicated office spaces for various departments. The location is centrally accessible within Canterbury.

Work Culture:

The work culture at Canterbury City Council is rooted in public service ethos, emphasizing community focus, collaboration, integrity, and innovation. Employees are committed to serving the diverse needs of the district's population and working effectively to deliver council objectives. There is a drive towards continuous improvement and adapting to local challenges.

HQ Significance:

The headquarters is the democratic and administrative core of local government for the Canterbury district. It symbolizes local accountability and is the primary point of contact for residents to engage with their council, access services, and participate in local decision-making processes.

Values Reflected in HQ: The headquarters aims to reflect the council's core values of transparency, public service, efficiency, accessibility, and sustainability. The design and operation of the building prioritize ease of access for all residents and environmentally conscious practices where possible.

Location:

As a local government authority in the United Kingdom, Canterbury City Council's operational focus is primarily on serving the Canterbury district. It does not maintain a global operational presence in the manner of a multinational corporation. However, the Council actively participates in international relations through established town twinning arrangements with several cities, including Reims (France), Bloomington-Normal (USA), Esztergom (Hungary), and Mölndal (Sweden). These partnerships aim to foster cultural exchange, mutual understanding, shared learning on local governance, and promote Canterbury's rich historical and cultural significance on an international stage, particularly its status as a UNESCO World Heritage Site. (Note: The twinning relationship with Vladimir, Russia is currently suspended).

Street Address:

Military Road

City:

Canterbury

State/Province:

Kent

Country:

United Kingdom

Canterbury City Council's Global Presence

Whitstable, Kent/United Kingdom

Address: Whitstable Harbour Office, The East Quay, Whitstable, Kent CT5 1AB

This office serves the specific maritime and economic needs of the Whitstable community, supporting the local fishing industry, tourism, and recreational use of the harbour, which is a significant local asset.

Buying Intent Signals for Canterbury City Council

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Canterbury City Council

As of April 2025, Canterbury City Council' leadership includes:

Tricia Marshall - Chief Executive
Lisa Fillery - Director of Finance and Procurement (S151 Officer)
Peter Davies - Director of Place and Environment
Kelly Goudie - Director of Housing and Neighbourhood Services
Su Cowie - Director of People, Culture and Organisational Development

Investors of Canterbury City Council

Canterbury City Council has been backed by several prominent investors over the years, including:

As a local government authority, Canterbury City Council is funded through a combination of council tax levied on residents, business rates collected from local enterprises, central government grants, and income generated from fees and charges for specific services. It does not have private equity investors in the typical corporate sense.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Key executive leadership changes at Canterbury City Council in the past year include the retirement of Chief Executive Colin Carmichael in May 2023. Tricia Marshall, who served as Interim Chief Executive, was subsequently appointed as the permanent Chief Executive in November 2023.

Departures

Colin Carmichael, Colin Carmichael retired as Chief Executive of Canterbury City Council after a long period of service to the local authority.

New Appointments:

Tricia Marshall, Tricia Marshall was officially appointed as the permanent Chief Executive of Canterbury City Council, solidifying her leadership role after serving in an interim capacity.

Technology (Tech Stack) used by Canterbury City Council

Discover the tools Canterbury City Council uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Canterbury City Council Email Formats and Examples

Canterbury City Council employee email addresses generally follow a standardized pattern, typically combining the employee's first name and last name with the official council domain.

[first].[last]@canterbury.gov.uk

Format

jane.doe@canterbury.gov.uk

Example

90%

Success rate

News and media

BBC NewsMay 3, 2024

Canterbury City Council news: Canterbury park and ride fees to increase from June

Canterbury City Council has confirmed that fees for its park and ride services will increase from 1 June. The council stated the rise is necessary to cover increased operating costs and to allow for investment in service improvements....more

Canterbury City Council NewsApril 10, 2024

Canterbury City Council news: Get involved in shaping our district's future - Local Plan consultation launched

Canterbury City Council has launched a public consultation for its new Local Plan. Residents, businesses, and other stakeholders are encouraged to provide input on the plan, which will guide future development, infrastructure, and land use policies across the district....more

Kent OnlineFebruary 23, 2024

Canterbury City Council news: Council tax to rise after budget passed by a single vote

Canterbury City Council approved its budget for the 2024/25 financial year, which includes a council tax increase for residents. The decision was made to address financial pressures and maintain essential local services....more

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