Canny is a product management tool that empowers companies to collect, prioritize, and track customer feedback. It helps businesses understand user needs, make informed product decisions, and communicate roadmap updates effectively. By centralizing feedback from various channels like Intercom, Zendesk, Slack, and public forums, Canny enables product teams to build features that customers truly want, ultimately driving user satisfaction and retention.
Core operations, including product development, engineering, marketing, sales, and support, are managed by a distributed team.
Embraces modern remote work tools and practices (e.g., Slack, Notion, Zoom) to facilitate seamless collaboration and productivity across different time zones.
Focused on autonomy, trust, transparency, and results. Canny fosters a culture of open communication and empowers employees to contribute meaningfully from diverse locations, promoting a flexible work-life integration.
Canny's remote-first model allows access to a diverse global talent pool, promotes work-life balance, reduces operational overhead associated with physical offices, and reflects a modern approach to company building.
Canny serves a diverse global customer base spanning various industries through its SaaS platform. As a remote-first company with a distributed team across numerous countries, Canny ensures its product and customer support are accessible worldwide. Their platform is designed for businesses internationally, helping them collect, analyze, and act on user feedback to build better products regardless of their geographical location.
N/A (Remote-first company)
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Global (Operations)
Address: N/A - Distributed Workforce
Leverages a global talent pool to foster innovation and provide continuous service and support across multiple time zones, catering to an international clientele.
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As of April 2025, Canny' leadership includes:
Canny has been backed by several prominent investors over the years, including:
No specific major executive hires or exits beyond the founding team have been publicly announced or were readily identifiable for Canny in the last 12 months (as of late 2023/early 2024). The co-founders, Sarah Hum (CEO) and Andrew Rasmussen (CTO), continue to lead the company's strategic direction and growth.
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Canny.io likely uses common email formats for its employees. Based on standard practices at tech companies of its size and domain (canny.io), formats such as [first]@canny.io or [first].[last]@canny.io are highly probable. For instance, an email for Co-founder Sarah Hum might be sarah@canny.io.
[first]@canny.io (e.g., sarah@canny.io) or [first].[last]@canny.io (e.g., sarah.hum@canny.io)
Format
sarah@canny.io
Example
75%
Success rate
Canny Blog • May 9, 2023
Canny launched Canny AI, a suite of artificial intelligence features designed to help product teams summarize feedback, identify emerging themes, and draft changelog entries more efficiently. This innovation aims to streamline the product feedback loop and empower teams to make data-driven decisions faster....more
Canny Blog • October 26, 2023
Canny announced several product updates, including new integrations with tools like Linear and various UI/UX improvements to enhance the feedback management experience. These updates focus on improving workflow automation and user productivity for its global customer base....more
TechCrunch • May 11, 2021
Canny announced a $6 million seed funding round co-led by Accel and Sequoia Capital, with participation from Y Combinator, Quiet Capital, Twilio Ventures, and several angel investors. The funding is aimed at expanding its team and further developing its customer feedback platform....more
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