CallTrackingMetrics is a leading software provider specializing in call tracking, marketing attribution, and contact center solutions. Their platform empowers businesses to understand which marketing channels drive calls, texts, and form submissions, enabling them to optimize advertising spend, improve customer experiences, and increase conversion rates. Key features include dynamic number insertion, call recording, IVR, SMS marketing, and robust reporting and analytics, catering to agencies, marketers, and sales teams across various industries.
Serves as the central hub for product development, engineering, sales, marketing, customer support, and administrative operations.
Modern office space designed to foster collaboration and innovation. Specific architectural highlights are not widely publicized, but the focus is on a functional and productive environment for its team.
CallTrackingMetrics fosters a collaborative, innovative, and customer-centric work culture. They emphasize employee growth, work-life balance, and a supportive team atmosphere, often recognized for their positive and dynamic workplace.
The Severna Park headquarters is crucial for CallTrackingMetrics' strategic direction, continuous innovation in call tracking and communication technology, and for effectively serving its North American and global client base.
While headquartered in the USA, CallTrackingMetrics serves a global clientele across various continents, including North America, Europe, Australia, and Asia. Their platform supports international phone numbers and offers solutions tailored for businesses operating in multiple countries. Their global reach is facilitated through their robust software platform and distributed support and sales teams, enabling them to cater to diverse market needs worldwide.
8511 Solution Way, Suite 200
Severna Park
MD
USA
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As of April 2025, CallTrackingMetrics' leadership includes:
CallTrackingMetrics has been backed by several prominent investors over the years, including:
No major publicly announced C-suite executive hires or departures have been identified for CallTrackingMetrics in the immediate last 12 months, indicating stability in the top leadership team. Key appointments like the CFO (Jan 2023), CTO (Nov 2022), and VP of Sales (Feb 2023) occurred slightly outside this specific timeframe.
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CallTrackingMetrics commonly utilizes standard corporate email formats. One of the observed patterns is the first initial followed by the last name. Other formats may also be in use within the organization.
[first_initial][last]@calltrackingmetrics.com
Format
jdoe@calltrackingmetrics.com
Example
85%
Success rate
CallTrackingMetrics Blog • March 26, 2024
CallTrackingMetrics announced its recognition as a Leader in multiple categories in G2's Spring 2024 Grid® Reports, including Call Tracking, Inbound Call Tracking, Outbound Call Tracking, and Contact Center Operations. This highlights user satisfaction and market presence based on verified customer reviews....more
CallTrackingMetrics Blog / PRWeb • November 7, 2023
CallTrackingMetrics was honored with a 2024 APPEALIE SaaS Award, recognizing its excellence in customer success and satisfaction within the SaaS industry. The award highlights companies that consistently deliver outstanding experiences and results for their users, as judged by a panel of industry experts....more
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