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Ruby's Overview

Total employees683
HeadquartersPortland
Founded

CallRuby, widely known as Ruby Receptionists, provides personalized live virtual receptionist and chat specialist services tailored for small to medium-sized businesses across various industries. Their focus is on delivering exceptional customer experiences by offering real, human interactions that help businesses capture leads, build loyalty, and manage communications efficiently. Ruby's services are designed to integrate seamlessly with existing workflows, providing support 24/7/365, ensuring no call or chat opportunity is missed.

Where is Ruby's Headquarters?

HQ Function

The Portland headquarters serves as the central hub for CallRuby's executive leadership, strategic planning, marketing, sales operations, and administrative functions. It supports the company's remote-first workforce and overall business strategy.

Notable Features:

Located in a prominent downtown Class A office building, the headquarters offers modern facilities designed to foster collaboration and provide a professional environment for its core team members when on-site.

Work Culture:

CallRuby promotes a work culture centered on creating meaningful human connections, both for its clients and among its employees. As a remote-first company with physical hubs, the culture emphasizes flexibility, empowerment, collaboration, and a strong commitment to customer service excellence.

HQ Significance:

The Portland headquarters is significant as it anchors the company's brand identity in a vibrant tech and business community. It serves as a key center for leadership and innovation, despite the company's largely distributed workforce.

Values Reflected in HQ: The headquarters' choice reflects values of professionalism, quality, and strategic presence. It provides a central point for leadership while supporting a flexible, remote-first operational model, aligning with modern work trends and employee well-being.

Location:

CallRuby primarily serves businesses across North America (United States and Canada). While its physical office hubs are in the US, its virtual receptionist and live chat services are delivered remotely, allowing them to support clients irrespective of their geographical location within these core markets. Their technology platform enables seamless global-standard communication services for their clientele.

Street Address:

805 SW Broadway, Suite 900

City:

Portland

State/Province:

OR

Country:

USA

Ruby's Global Presence

Kansas City, MO, USA

Address: Information on a specific public-facing street address for the Kansas City hub is not prominently advertised; operates primarily as a support hub for its remote workforce.

The Kansas City hub helps CallRuby tap into a diverse talent pool in the Midwest and provides an additional physical touchpoint for its remote-first operations, enhancing resilience and support capabilities.

Buying Intent Signals for Ruby

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Ruby

As of April 2025, Ruby' leadership includes:

Kate Winkler - Chief Executive Officer
Tom Foster - Chief Financial Officer
Joe Puthur - Chief Technology Officer
Rebecca Grimes - Chief Revenue Officer
Michelle Winnett - Chief People Officer

Investors of Ruby

Ruby has been backed by several prominent investors over the years, including:

TA Associates
Updata Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

In the past 12 months (from mid-2023 to mid-2024), CallRuby announced a key addition to its executive team with the appointment of a new Chief Technology Officer. No major C-level departures were prominently reported during this period.

New Appointments:

Joe Puthur, Joe Puthur joined CallRuby (Ruby) as the new Chief Technology Officer to drive technological advancements and platform development.

Technology (Tech Stack) used by Ruby

Discover the tools Ruby uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Ruby Email Formats and Examples

CallRuby (Ruby.com) commonly uses the first name and last name format for their corporate email addresses. This is a standard practice for many companies, facilitating professional communication.

first.last@ruby.com

Format

jane.doe@ruby.com

Example

85%

Success rate

News and media

PR NewswireNovember 1, 2023

TA Associates Completes Strategic Growth Investment in Ruby (CallRuby)

TA Associates, a leading global private equity firm, announced the completion of a strategic growth investment in Ruby, a premier provider of virtual receptionist and live chat solutions. This investment aims to accelerate Ruby's growth and expand its market leadership....more

Business WireJuly 11, 2023

Ruby (CallRuby) Welcomes Joe Puthur as Chief Technology Officer

Ruby announced the appointment of Joe Puthur as its new Chief Technology Officer. Puthur will lead the company's technology vision, product development, and innovation efforts to enhance Ruby's service offerings....more

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